In this episode of the Make Trades Great Again podcast, hosts Eric and Andy delve into the complexities of servicing a geothermal heat pump that has faced multiple misdiagnoses and service challenges. They discuss the ethical implications of HVAC service practices, the importance of customer trust, and the need for technicians to be well-trained in troubleshooting rather than simply selling replacements. The conversation highlights the struggles within the industry and the responsibility of technicians to provide honest and effective service.

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Andy Mickelson @mick_plumb

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