Erik and Bob take your computer questions. Aaron Bean, Operations Manager for Whip City Fiber, discusses the Gigabit (1000 Megabit) fiber optic Internet Service available to residents of the Westfield, Massachusetts for $69.95/month and the high speed internet municipal broadband landscape of the region. A listener discusses problems with a laptop waking up from sleep in Windows 7. Fixing problems when Windows Update does not work properly.