What it means when you cannot "safely disconnect" a USB hard drive from your computer due to a file that is in use by Windows; and what to do when this happens. A caller wants to play music from her Chromebook laptop in her car, we explain how to do so. A listener seeks recommendations for a 2-in-one "convertible" laptop/tablet computer, and a "port replicator" device to connect multiple monitors. We like the HP Elite x2 as a convertible, with the addition of a port replicator to connect additional monitors if needed. A laptop user with Cox e-mail set up on a POP server ends up having e-mail deleted from his laptop, and looks for a way to stop deletion from happening. A Firefox user wants to block advertisements using Adblock Plus, we provide a link to the extension on our website. We help a user with a potential web browser hijack use Malwarebytes' Anti-Malware to help find the problem, as well as try to determine why a mysterious "G" drive is appearing. A listener with an Apple iPad mini wonders if the OpenDNS service can be used with Apple devices in order to surf the web more safely. A business user is receiving forwarded spam to his e-mail address; we think the e-mail password may have been compromised and e-mail passwords need changing. As well, the safety of Russian based Kaspersky anti-virus is called into question out of security concerns. Finally, mysterious retina recognition software seems to have appeared on a gaming laptop.