Many laughs are available with April Fool's Day product jokes on the web. A Yahoo mail user seeks help in recovering inadvertently deleted e-mails. A listener asks if constantly installing and uninstalling software on a computer can create problems. We offer suggestions for a listener dealing with a RAID failure on a hard drive. A user running Microsoft Word 2007 wants to use the software on a new computer; this cannot be done. We offer suggestions on purchasing a new version of Microsoft Office 2016 for less money than subscribing for the newer computer, plus advice on some free alternatives to Microsoft Office. Fixing auto-complete issues with Gmail addresses. A user with a new digital microscope wants to save picture files to some location other than the desktop. How to clear your cache files (a temporary storage area) in Mozilla Firefox and Google Chrome web browsers. We help a user who has lost wireless communication with his Epson printer. Finally, a user calls with wireless password security questions.