A caller asks about GoNetSpeed, a new fiber optic high speed Internet service available in select areas in Connecticut. A caller with Windows 10 has difficulty installing OpenOffice on his computer. A former SBC Global user needs assistance in finding a different e-mail provider. A Mac user has video issues streming NBC Connecticut on her computer. How to run an Internet speed test to check your broadband speed. Tesla Model 3 fails emergency breaking test by Consumer Reports; passes test after a firmware update. A Mom asks for suggestions for a computer for college students. A calller with low Internet speeds asks about the minimum speed needed to stream Internet video.