Erik flies solo answering your computer questions.Some Tesla electric car models travel farther on a charge during hurricane Irma--we tell you how this can happen New iPhone models to charge faster, but there is a catch. Apple's new facial recognition is more secure...for a sleeping user. Google will delete your Android backups if the phone or tablet is unused for two months. What aare the minimum processor and RAM recommendations for a new computer? A listener tries to troubleshoot a "Bad Pool Header" error. How to use the System File Checker and "Check Disk" programs to troubleshoot computer problems. How to retrieve data from an old hard drive that is crashed. Hard drive enclosures and disk recovery services explained. How to fix a "directory name invalid" error message. Tips for configuring OpenDNS with Comcast Internet Service. Equifax data breach could have been fixed months earlier, story claims. A listener tries to fix problems with oversized desktop icons. National Transportation Safety Board report finds problems with both driver and car during fatal Tesla crash involving self-driving feature. How to deal with malicious Firefox update popups. How to change which program opens Microsoft Word documments by default. Homeland Security Deparment bans Kaspersky software for government use due to security concerns. How to fix "Low Disk Space" on the recovery partition of HP computers.