Erik and Bob take your questions. City of Baltimore hit by ransomware attack; the mayor is considering paying ransom to restore systems. Samsung's "Deep Fake" Artificial Intelligence can create a fake video of you from a single profile picture. Some cities are considering a ban on facial recognition software. Amazon's facial recognition system incorrectly matches 28 members of Congress to criminal mugshots. A listener seeks help after only receiving 25% of the 100 Megabit speed he is paying for. A listener can't access his e-mail account after receiving a spam e-mail demanding a ransom payment. A listener seeks a transcription program that will convert audio to text. A listener has difficulty getting a very old Pentium-based computer to run Windows 10.