A Mozilla Firefox user has problems loading a particular website. We suggest downloading a new copy of the browser and tell how to "export" bookmarks into the new browser. A caller helps out the Mac QuickTime user from last hour by suggesting VLC Media Player as an alternative video player instead of QuickTime media player. A caller has a problem with an "image sync" viral popup in his taskbar, plus a malicious "cloudfront.net" popup. We offer help on removing the malware, and clearing browser caches. A user asks for help in making sure OpenDNS is still working on her system after her router was serviced by an Internet Service Provider. We also help with information on clearing the browser "cache" (a temporary storage area that helps web pages appear faster) in the Google Chrome web browser. A caller wonders if there has ever been an effort to standardize power connectors on notebook computers. The USB-C connector for power is becoming more standardized for power adapters. Also the caller wonders if there is a way to "mouse over" suspicious links on a cell phone or tablet. We offer a a link to a "URL Deobfuscator" on the Computer Talk With TAB web site. Our final caller is looking for a way to convert old Lotus AmiPro word processing files into Word format.