Erik and Bob take your computer questions.  Erik discusses the GVIDO electronic music reader device for musicians.  Google to replace defective Google Home speakers wrecked by a bad firmware update.  Google to start charging for some previously "free" storage options.  Google is accused of creating an internal "spy tool" to squelch worker dissent.  A listener attempting to do a  system recovery wonders why the recovery is getting "stuck" and taking a long time.  A caller gets a "Graphics RAM is low" error message while running a system analysis tool.  We offer troubleshooting suggestions, as well as techniques to determine the speed of an Internet connection.  A caller has questions about the password manager included with a paid version of Webroot anti-virus software, plus questions about using Webroot on mobile devices.  Avast anti-virus company is hacked by spies who stole passwords.  A Microsoft Surface Pro user wonders if Windows defender will turn off if he needs to install a corporate anti-virus product for work.  A user switching to Comcast cable Internet wonders if her Arris modem will work with the service.