Tech giant Infosys settles allegations of visa fraud in Plano office for $34 million. A caller who purchased a new router and modem has trouble getting his printer to print with his Chromebook computer. A hard drive failure occurs for a listener who installed an update to Windows 10. He is looking for a recommendation for a reputable data recovery company. "Smart" stereo speaker maker Sonos blasted in European privacy complaint. A user with a network attached storage seeks solutions for backup of his NAS and tips to avoid getting a virus on the network. A listener calls to stop Internet access to his bank accounts. A caller who wants to "cut the cord
and drop cable TV service" wants to watch streaming on his smart television, but the streaming service may be not legitimate. A caller seeks information about BitLocker disk encryption in Windows plus questions about "full" vs. "incremental" backups in Windows.