Dutch company Wolters Kulwer left many customers in the dark after its accounting software was hacked.  A listener concerned about excessive charges from his cable company asks if there is  any  difference between modem rentals and WiFi rentals and seeks ways to lower his bill.  A listener who edits MP3 files wonders if a standard hard drive is better than a solid state drive for M3 audio file processing.  A listener who purchased a Chromebook for financial transactions asks if he should move his credit card accounts to his Chromebook.  We recommend the use of two-factor authentication with physical security "keys" that plug into the computer, such as Yubico's YubiKey or the Google Titan security key.  A caller asks for Erik's opinion about using password managers for security.  Also he asks if Webroot anti-virus software should be used on an iPad.  A listener wonders if she should add a Chrome extension onto her browser to complete a printing task at a website.  Also she seeks a way to stop her Gmail account from opening when she opens her YouTube account.  A caller looking to cut his cable bill tries to see if home cellular service is available in his area.  Finally, the last caller looks for a compatible modem to use with GoNetspeed fiber optic internet service.

See omnystudio.com/listener for privacy information.