An iPhone 6 user is reluctant to update his phone operating system and is not able to back up his phone has concerns the update to his phone will not work well. A listener has questions about using an uninterruptible power supply in order to help protect his computer from electrical issues. A caller has concerns about alerts in apps on his browser asking for his location as he is using his computer. We also alert users to a "do not track" feature available in some browsers. A Microsoft Word user has a "subscription expired" message appearing in Word. We explain what this message means, and offer alternatives to use a word processor for free, such as OpenOffice. A listener wonders whether "password manager" programs are a safe way to protect his account password. Also discussed is so-called "two-factor authentication as a way to protect user accounts. We also discuss other methods for protecting passwords, including pencil and paper, plus we cover the use of secure e-mail services. A listener wonders about the reliability of solid state drives. We recommend the Samsung "Pro" series of solid state drives. A caller has questions about backup strategies when using Windows backup. Also, we counsel why there is discrepancies in the amount of "free" hard drive space reported.