In this episode of the confidence conversations podcast I chat to Emma Jenkings and I'll let her tell you more about what she does but her bio is also below.
This is a great conversation around conflict and its relationship with confidence my objectives for this conversation where to understand as Emma puts it how to argue well for me it's about how to argue well with confidence.
We talk about what mediation is and what it's not, about the language we use in relation to conflict and how talking about it differently makes it feel different.
Emma has some amazing tips about how to face into conflict with confidence and also what happens when you don't face into conflict because of a lack of confidence.
We all face conflict from time to time and there's so much information in this podcast but I really encourage you to listen to the full version to find out more.
All About Emma:
Emma Jenkings is an experienced, accredited and CMC-registered workplace mediator, living in Hampshire with her company Mosaic Mediation. She is also a Branch Director for the Mediator Network – which supports mediators with resources, coaching and training and offers dispute resolution services to individuals and organisations.
Alongside her mediation work, Emma is a trained Conflict Coach, Mental Health First Aider, DISC Practitioner, speaker, and communication skills trainer. On many occasions, Emma has successfully supported clients by using a blend of the different services she offers and of the variety of skills she has acquired.
Emma enjoys delivering online and in-person training to small groups and large audiences, and has also created a range of e-learning courses on managing conflict, communication, and assertiveness. Since starting her company almost 7 years ago, Emma has provided services for the NHS, colleges, council offices, property services organisations, pharmaceutical companies, and charitable organisations.
As a conflict resolution specialism, the aim Emma has for all of the services she delivers is to equip organisations and individuals with the skills, knowledge and confidence to improve communication and relationships. Essentially, to learn how to ‘argue well’!
You can connect with Emma:
Websites: www.mosaicmediation.co.uk and www.mediatornetwork.org
Instagram – www.instagram.com/mosaic_mediation
Facebook - Mosaic Mediation - Mediation & Communication Training | Gosport (facebook.com)
LinkedIn - Emma Jenkings | LinkedIn
E-Learning and Downloadable Resources: https://mosaicmediationvipmembervault.com/
I'd love you to connect with me.
https://www.enrichmentcoaching.co.uk/
https://www.linkedin.com/in/gayletong/
https://www.instagram.com/enrichment_coaching/