Confidence has been expressed that a popular bus service serving Clare's county town has "turned a corner" following a problematic period. The operator of the service known as the 'green bus' has pledged to win back the respect and trust of Ennis passengers at a meeting with Ennis's elected representatives. Due to a sharp rise in buses turning up late, at capacity or not arriving at all in recent years, it's been a widely-held belief that the green bus has gone downhill. Dublin Coach's M7 Express Service operates daily and begins at Tralee, serving Ennis and Bunratty as well as locations such as Killarney, Limerick City and Kildare Village, before terminating in Dublin City Centre. To get to the bottom of the aforementioned issues as well as complaints relating to staff behaviour and inadequate bus maintenance, a February meeting of Ennis Municipal District heard Fine Gael Councillor Mary Howard call for a briefing to be set up with Dublin Coach Representatives. At the briefing held this week with the Dublin Coach Regional General Manager, who joined the company last October, councillors heard that the service has "turned a corner" since January by expanding its fleet and hiring additional drivers. Frances Cahill says due to the recently-implemented changes, the green bus now has a "bright future". The company claims passenger numbers in Ennis have risen by 100% since the beginning of the year, while service delivery has increased by 96%. At the briefing, Frances Cahill apologised to the people of Ennis on behalf of the provider for issues she said were "unacceptable", and promised not to let passengers down going forward. Councillor Mary Howard is confident the green bus is on its way to returning to being the "great service" it once was.