Confluent Developer ft. Tim Berglund, Adi Polak & Viktor Gamov

Migrating Apache Kafka® clusters can be challenging, especially when moving large amounts of data while minimizing downtime. Michael Dunn (Solutions Architect, Confluent) has worked in the data space for many years, designing and managing systems to support high-volume applications. He has helped many organizations strategize, design, and implement successful Kafka cluster migrations between different environments. In this episode, Michael shares some tips about Kafka cluster migration with Kris, including the pros and cons of the different tools he recommends.

Michael explains that there are many reasons why companies migrate their Kafka clusters. For example, they may want to modernize their platforms, move to a self-hosted cloud server, or consolidate clusters. He tells Kris that creating a plan and selecting the right tool before getting started is critical for reducing downtime and minimizing migration risks.

The good news is that a few tools can facilitate moving large amounts of data, topics, schemas, applications, connectors, and everything else from one Apache Kafka cluster to another.

Kafka MirrorMaker/MirrorMaker2 (MM2) is a stand-alone tool for copying data between two Kafka clusters. It uses source and sink connectors to replicate topics from a source cluster into the destination cluster.

Confluent Replicator allows you to replicate data from one Kafka cluster to another. Replicator is similar to MM2, but the difference is that it’s been battle-tested.

Cluster Linking is a powerful tool offered by Confluent that allows you to mirror topics from an Apache Kafka 2.4/Confluent Platform 5.4 source cluster to a Confluent Platform 7+ cluster in a read-only state, and is available as a fully-managed service in Confluent Cloud.

At the end of the day, Michael stresses that coupled with a well-thought-out strategy and the right tool, Kafka cluster migration can be relatively painless. Following his advice, you should be able to keep your system healthy and stable before and after the migration is complete.

EPISODE LINKS

• MirrorMaker 2
• Replicator
• Cluster Linking
• Schema Migration
• Multi-Cluster Apache Kafka with Cluster Linking
• Watch the video version of this podcast
• Kris Jenkins’ Twitter
• Streaming Audio Playlist 
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

dbt is known as being part of the Modern Data Stack for ELT processes. Being in the MDS, dbt Labs believes in having the best of breed for every part of the stack. Oftentimes folks are using an EL tool like Fivetran to pull data from the database into the warehouse, then using dbt to manage the transformations in the warehouse. Analysts can then build dashboards on top of that data, or execute tests.

It’s possible for an analyst to adapt this process for use with a microservice application using Apache Kafka® and the same method to pull batch data out of each and every database; however, in this episode, Amy Chen (Partner Engineering Manager, dbt Labs) tells Kris about a better way forward for analysts willing to adopt the streaming mindset: Reusable pipelines using dbt models that immediately pull events into the warehouse and materialize as materialized views by default.

dbt Labs is the company that makes and maintains dbt. dbt Core is the open-source data transformation framework that allows data teams to operate with software engineering’s best practices. dbt Cloud is the fastest and most reliable way to deploy dbt. 

Inside the world of event streaming, there is a push to expand data access beyond the programmers writing the code, and towards everyone involved in the business. Over at dbt Labs they’re attempting something of the reverse— to get data analysts to adopt the best practices of software engineers, and more recently, of streaming programmers. They’re improving the process of building data pipelines while empowering businesses to bring more contributors into the analytics process, with an easy to deploy, easy to maintain platform. It offers version control to analysts who traditionally don’t have access to git, along with the ability to easily automate testing, all in the same place.

In this episode, Kris and Amy explore:

• How to revolutionize testing for analysts with two of dbt’s core functionalities
• What streaming in a batch-based analytics world should look like
• What can be done to improve workflows
• How to democratize access to data for everyone in the business

EPISODE LINKS

• Learn more about dbt labs
• An Analytics Engineer’s Guide to Streaming
• Panel discussion: If Streaming Is the Answer, Why Are We Still Doing Batch?
• All Current 2022 sessions and slides
• Watch the video version of this podcast
• Kris Jenkins’ Twitter
• Streaming Audio Playlist 
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)   

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

What’s the next big thing in the future of streaming data? In this episode, Greg DeMichillie (VP of Product and Solutions Marketing, Confluent) talks to Kris about the future of stream processing in environments where the value of data lies in their ability to intercept and interpret data.

Greg explains that organizations typically focus on the infrastructure containers themselves, and not on the thousands of data connections that form within. When they finally realize that they don't have a way to manage the complexity of these connections, a new problem arises: how do they approach managing such complexity? That’s where Confluent and Apache Kafka® come into play - they offer a consistent way to organize this seemingly endless web of data so they don't have to face the daunting task of figuring out how to connect their shopping portals or jump through hoops trying different ETL tools on various systems.

As more companies seek ways to manage this data, they are asking some basic questions:

• How to do it?
• Do best practices exist?
• How can we get help?

The next question for companies who have already adopted Kafka is a bit more complex: "What about my partners?” For example, companies with inventory management systems use supply chain systems to track product creation and shipping. As a result, they need to decide which emails to update, if they need to write custom REST APIs to sit in front of Kafka topics, etc. Advanced use cases like this raise additional questions about data governance, security, data policy, and PII, forcing companies to think differently about data.

Greg predicts this is the next big frontier as more companies adopt Kafka internally. And because they will have to think less about where the data is stored and more about how data moves, they will have to solve problems to make managing all that data easier. If you're an enthusiast of real-time data streaming, Greg invites you to attend the Kafka Summit (London) in May and Current (Austin, TX) for a deeper dive into the world of Apache Kafka-related topics now and beyond.

EPISODE LINKS

• What’s Ahead of the Future of Data Streaming?
• If Streaming Is the Answer, Why Are We Still Doing Batch?
• All Current 2022 sessions and slides
• Kafka Summit London 2023
• Current 2023
• Watch the video version of this podcast
• Kris Jenkins’ Twitter
• Streaming Audio Playlist 
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)   

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

What can online gaming teach us about making large-scale event management more collaborative in real-time? Ben Gamble (Developer Relations Manager, Aiven)  has come to the world of real-time event streaming from an usual source: the video games industry. And if you stop to think about it, modern online games are complex, distributed real-time data systems with decades of innovative techniques to teach us.

In this episode, Ben talks with Kris about integrating gaming concepts with Apache Kafka®. Using Kafka’s state management stream processing, Ben has built systems that can handle real-time event processing at a massive scale, including interesting approaches to conflict resolution and collaboration.

Building latency into a system is one way to mask data processing time. Ben says that you can efficiently hide latency issues and prioritize performance improvements by setting an initial target and then optimizing from there. If you measure before optimizing, you can add an extra layer to manage user expectations better. Tricks like adding a visual progress bar give the appearance of progress but actually hide latency and improve the overall user experience.

To effectively handle challenging activities, like resolving conflicts and atomic edits, Ben suggests “slicing” (or nano batching) to break down tasks into small, related chunks. Slicing allows each task to be evaluated separately, thus producing timely outcomes that resolve potential background conflicts without the user knowing.

Ben also explains how he uses pooling to make collaboration seamless. Pooling is a process that links open requests with potential matches. Similar to booking seats on an airplane, seats are assigned when requests are made. As these types of connections are handled through a Kafka event stream, the initial open requests are eventually fulfilled when seats become available.

According to Ben, real-world tools that facilitate collaboration (such as Google Docs and Slack) work similarly. Just like multi-player gaming systems, multiple users can comment or chat in real-time and users perceive instant responses because of the techniques ported over from the gaming world.

As Ben sees it, the proliferation of these types of concepts across disciplines will also benefit a more significant number of collaborative systems. Despite being long established for gamers, these patterns can be implemented in more business applications to improve the user experience significantly.

EPISODE LINKS

• Going Multiplayer With Kafka—Current 2022
• Building a Dependable Real-Time Betting App with Confluent Cloud and Ably
• Event Streaming Patterns
• Watch the video version of this podcast
• Kris Jenkins’ Twitter
• Streaming Audio Playlist 
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)   

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

Apache Kafka® 3.4 is released! In this special episode, Danica Fine (Senior Developer Advocate, Confluent), shares highlights of the Apache Kafka 3.4 release. This release introduces new KIPs in Kafka Core, Kafka Streams, and Kafka Connect.

In Kafka Core:

• KIP-792 expands the metadata each group member passes to the group leader in its JoinGroup subscription to include the highest stable generation that consumer was a part of. 
• KIP-830 includes a new configuration setting that allows you to disable the JMX reporter for environments where it’s not being used. 
• KIP-854 introduces changes to clean up producer IDs more efficiently, to avoid excess memory usage. It introduces a new timeout parameter that affects the expiry of producer IDs and updates the old parameter to only affect the expiry of transaction IDs.
• KIP-866 (early access) provides a bridge to migrate between existing Zookeeper clusters to new KRaft mode clusters, enabling the migration of existing metadata from Zookeeper to KRaft. 
• KIP-876 adds a new property that defines the maximum amount of time that the server will wait to generate a snapshot; the default is 1 hour.
• KIP-881, an extension of KIP-392, makes it so that consumers can now be rack-aware when it comes to partition assignments and consumer rebalancing. 

In Kafka Streams:

• KIP-770 updates some Kafka Streams configs and metrics related to the record cache size.
• KIP-837 allows users to multicast result records to every partition of downstream sink topics and adds functionality for users to choose to drop result records without sending.

And finally, for Kafka Connect:

• KIP-787 allows users to run MirrorMaker2 with custom implementations for the Kafka resource manager and makes it easier to integrate with your ecosystem.

Tune in to learn more about the Apache Kafka 3.4 release!

EPISODE LINKS

• See release notes for Apache Kafka 3.4
• Read the blog to learn more
• Download Apache Kafka 3.4 and get started
• Watch the video version of this podcast
• Join the Community 

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

How can you use OpenTelemetry to gain insight into your Apache Kafka® event systems? Roman Kolesnev, Staff Customer Innovation Engineer at Confluent, is a member of the Customer Solutions & Innovation Division Labs team working to build business-critical OpenTelemetry applications so companies can see what’s happening inside their data pipelines. In this episode, Roman joins Kris to discuss tracing and monitoring in distributed systems using OpenTelemetry. He talks about how monitoring each step of the process individually is critical to discovering potential delays or bottlenecks before they happen; including keeping track of timestamps, latency information, exceptions, and other data points that could help with troubleshooting.

Tracing each request and its journey to completion in Kafka gives companies access to invaluable data that provides insight into system performance and reliability. Furthermore, using this data allows engineers to quickly identify errors or anticipate potential issues before they become significant problems. With greater visibility comes better control over application health - all made possible by OpenTelemetry's unified APIs and services.

As described on the OpenTelemetry.io website, "OpenTelemetry is a Cloud Native Computing Foundation incubating project. Formed through a merger of the OpenTracing and OpenCensus projects." It provides a vendor-agnostic way for developers to instrument their applications across different platforms and programming languages while adhering to standard semantic conventions so the traces/information can be streamed to compatible systems following similar specs.

By leveraging OpenTelemetry, organizations can ensure their applications and systems are secure and perform optimally. It will quickly become an essential tool for large-scale organizations that need to efficiently process massive amounts of real-time data. With its ability to scale independently, robust analytics capabilities, and powerful monitoring tools, OpenTelemetry is set to become the go-to platform for stream processing in the future.

Roman explains that the OpenTelemetry APIs for Kafka are still in development and unavailable for open source. The code is complete and tested but has never run in production. But if you want to learn more about the nuts and bolts, he invites you to connect with him on the Confluent Community Slack channel. You can also check out Monitoring Kafka without instrumentation with eBPF - Antón Rodríguez to learn more about a similar approach for domain monitoring.

EPISODE LINKS

• OpenTelemetry java instrumentation
• OpenTelemetry collector
• Distributed Tracing for Kafka with OpenTelemetry
• Monitoring Kafka without instrumentation with eBPF
• Kris Jenkins' Twitter
• Watch the video
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get $100 of free Confluent Cloud usage (details)   

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

Data democratization allows everyone in an organization to have access to the data they need, and the necessary tools needed to use this data effectively. In short, data democratization enables better business decisions. 

In this episode, Rama Ryali, a Senior IT and Data Executive, chats with Kris Jenkins about the importance of data democratization in modern systems.

Rama explains that tech has unprecedented control over data and ignores basic business needs. Tech’s influence has largely gone unchecked and has led to a disconnect that often forces businesses to hire outside vendors for help turning their data into information they can use. In his role at RightData, Rama worked closely with Marketing, Sales, Customers, and Leadership to develop a no-code unified data platform that is accessible to everyone and fosters data democratization.

So what is data democracy anyway? Rama explains that data democratization is the process of making data more accessible and open to a wider audience in a unified, no-code UI. It involves making sure that data is available to people who need it, regardless of their technical expertise or background. This enables businesses to make data-driven decisions faster and reduces the costs associated with acquiring, processing, and storing information. In addition, by allowing more people access to data, organizations can better collaborate and access tools that allow them to gain valuable insights into their operations and gain a competitive edge in the marketplace.

In a perfect world, complicated tools supported by SQL, Excel, etc., with static views of data, will be replaced by a UI that anyone can use to analyze real-time streaming data. Kris coined a phase, “data socialization,” which describes the way that these types of tools can enable human connections across all areas of the organization, not just tech.

Rama acknowledges that Excel, SQL, and other dev-heavy platforms will never go away, but the future of data democracy will allow businesses to unlock the maximum value of data through an iterative, democratic process where people talk about what the data is, what matters to other people, and how to transmit it in a way that makes sense.

EPISODE LINKS

• RightData LinkedIn
• The 5 W’s of Metadata by Rama Ryali
• Real-Time Machine Learning and Smarter AI with Data Streaming
• Watch the video version of this podcast
• Kris Jenkins’ Twitter
• Streaming Audio Playlist 
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)  

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

Is it possible to manage and test data like code? lakeFS is an open-source data version control tool that transforms object storage into Git-like repositories, offering teams a way to use the same workflows for code and data. In this episode, Kris sits down with guest Adi Polak, VP of DevX at Treeverse, to discuss how lakeFS can be used to facilitate better management and testing of data.

At its core, lakeFS provides teams with better data management. A theoretical data engineer on a large team runs a script to delete some data, but a bug in the script accidentally deletes a lot more data than intended. Application engineers can checkout the main branch, effectively erasing their mistakes, but without a tool like lakeFS, this data engineer would be in a lot of trouble.

Polak is quick to explain that lakeFS isn’t built on Git. The source code behind an application is usually a few dozen mega bytes, while lakeFS is designed to handle petabytes of data; however, it does use Git-like semantics to create and access versions so adoption is quick and simple.

Another big challenge that lakeFS helps teams tackle is reproducibility. Troubleshooting when and where a corruption in the data first appeared can be a tricky task for a data engineer, when data is constantly updating. With lakeFS, engineers can refer to snapshots to see where the product was corrupted, and rollback to that exact state.

lakeFS also assists teams with reprocessing of historical data. With lakeFS data can be reprocessed on an isolated branch, before merging, to ensure the reprocessed data is exposed atomically. It also makes it easier to access the different versions of reprocessed data using any tag or a historical commit ID.

Tune in to hear more about the benefits of lakeFS.

EPISODE LINKS

• Adi Polak's Twitter
• lakeFS Git-for-data GitHub repo 
• What is a Merkle Tree?
• If Streaming Is the Answer, Why Are We Still Doing Batch?
• Current 2022 sessions and slides
• Sign up for updates on Current 2023
• Watch the video version of this podcast
• Kris Jenkins’ Twitter
• Streaming Audio Playlist 
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

How does leader election work in Apache Kafka®? For the past 2 ½ years, Adithya Chandra, Staff Software Engineer at Confluent, has been working on Kafka scalability and performance, specifically partition leader election. In this episode, he gives Kris Jenkins a deep dive into the power of leader election in Kafka replication, why we need it, how it works, what can go wrong, and how it's being improved.

Adithya explains that you can configure a certain number of replicas to be distributed across Kafka brokers and then set one of them as the elected leader - the others become followers. This leader-based model proves efficient because clients only have to write to the leader, who handles the replication process internally.

But what happens when a broker goes offline, when a replica reassignment occurs, or when a broker shuts down? Adithya explains that when these triggers occur, one of the followers becomes the elected leader, and all the other replicas take their cue from the new leader. This failover reassignment ensures that messages are replicated effectively and efficiently with multiple copies across different brokers.

Adithya explains how you can select a broker as the preferred election leader. The preferred leader then becomes the new leader in failure events. This reduces latency and ensures messages consistently write to the same broker for easier tracking and debugging.

Leader failover cannot cover all failures, Adithya says. If a broker can’t be reached externally but can talk to other brokers in the cluster, leader failover won’t be triggered. If a broker experiences transient disk or network issues, the leader election process might fail, and the broker will not be elected as a leader. In both cases, manual intervention is required.

Leadership priority is an important feature of Confluent Cloud that allows you to prioritize certain brokers over others and specify which broker is most likely to become the leader in case of a failover. This way, we can prioritize certain brokers to ensure that the most reliable broker handles more important and sensitive replication tasks. Additionally, this feature ensures that replication remains consistent and available even in an unexpected failure event.

Improvements to this component of Kafka will enable it to be applied to a wide variety of scenarios. On-call engineers can use it to mitigate single-broker performance issues while debugging. Network and storage health solutions can use it to prioritize brokers. Adithya explains that preferred leader election and leadership failover ensure data is available and consistent during failure scenarios so that Kafka replication can run smoothly and efficiently.

EPISODE LINKS

• Data Plane: Replication Protocol
• Optimizing Cloud-Native Apache Kafka Performance ft. Alok Nikhil and Adithya Chandra
• Watch the video
• Kris Jenkins’ Twitter
• Join the Confluent Community
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get an additional $100 of free Confluent Cloud usage (details)

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.

Are bad customer experiences really just data integration problems? Can real-time data streaming and machine learning be democratized in order to deliver a better customer experience? Airy, an open-source data-streaming platform, uses Apache Kafka® to help business teams deliver better results to their customers. In this episode, Airy CEO and co-founder Steffen Hoellinger explains how his company is expanding the reach of stream-processing tools and ideas beyond the world of programmers.

Airy originally built Conversational AI (chatbot) software and other customer support products for companies to engage with their customers in conversational interfaces. Asynchronous messaging created a large amount of traffic, so the company adopted Kafka to ingest and process all messages & events in real time.

In 2020, the co-founders decided to open source the technology, positioning Airy as an open source app framework for conversational teams at large enterprises to ingest and process conversational and customer data in real time. The decision was rooted in their belief that all bad customer experiences are really data integration problems, especially at large enterprises where data often is siloed and not accessible to machine learning models and human agents in real time.

(Who hasn’t had the experience of entering customer data into an automated system, only to have the same data requested eventually by a human agent?)

Airy is making data streaming universally accessible by supplying its clients with real-time data and offering integrations with standard business software. For engineering teams, Airy can reduce development time and increase the robustness of solutions they build.

Data is now the cornerstone of most successful businesses, and real-time use cases are becoming more and more important. Open-source app frameworks like Airy are poised to drive massive adoption of event streaming over the years to come, across companies of all sizes, and maybe, eventually, down to consumers.

EPISODE LINKS

• Learn how to deploy Airy Open Source - or sign up for an Airy Cloud test instance
• Google Case Study about Airy & TEDi, a 2,000 store retailer
• Become an Expert in Conversational Engineering
• Supercharging conversational AI with human agent feedback loops
• Integrating all Communication and Customer Data with Airy and Confluent
• How to Build and Deploy Scalable Machine Learning in Production with Apache Kafka
• Real-Time Threat Detection Using Machine Learning and Apache Kafka
• Watch the video
• Learn more with Kafka tutorials, resources, and guides at Confluent Developer
• Live demo: Intro to Event-Driven Microservices with Confluent
• Use PODCAST100 to get $100 of free Confluent Cloud usage (details) 

SEASON 2
Hosted by Tim Berglund, Adi Polak and Viktor Gamov
Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed
Music by Coastal Kites 
Artwork by Phil Vo 

•  🎧 Subscribe to Confluent Developer wherever you listen to podcasts. 
• ▶️ Subscribe on YouTube, and hit the 🔔 to catch new episodes.
• 👍 If you enjoyed this, please leave us a rating. 
• 🎧 Confluent also has a podcast for tech leaders: "Life Is But A Stream" hosted by our friend, Joseph Morais.