Connecting the Dots

Connecting the Dots

By Mel Bilge and Bill CushardBusiness
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Connecting the Dots episodes

  • 06 Throw out the budget. Learn to forecast [Webinar Recording]

    Normally, Mel Bilge and Bill Cushard are both on the podcast, but this episode is something different. It is a recording of a webinar we did on Wednesday, November 18, 2020. The title is How to create your 2021 education services plan.

    Here is a link to get the video recording.

    Here is the link to the slides.

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    • Mel on Linkedin
    • Bill on Linkedin
    59 min
  • 03 Net Revenue Retention

    Mel Bilge and Bill Cushard discuss why net revenue retention is a growth metric. 

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    25 min
  • 02 Account Ownership

    Mel Bilge and Bill Cushard discuss the importance of account ownership in SaaS customer success. 

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    46 min
  • 01 High Touch Customer Success

    Mel Bilge and Bill Cushard discuss high touch customer success and why being scalable and low touch isn't all it's cracked up to be. 

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    42 min

About Connecting the Dots

From the publisher's feed

Our mission is to be coveted by fast-growing software companies as the single most reliable partner in the acceleration of their growth. Connecting the Dots is a podcast from Learndot by…