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Consumer Focus with Martin Newman
By Martin NewmanBusiness
Consumer Focus with Martin Newman episodes
- How do businesses truly become socially responsible?Martin is joined by Dan Morrell, the man who invented carbon offseting and who has and continues to change the world for the better by ensuring our environment is sustainable.26 min
- Autonomous vehicles will change the last mile experience foreverToday Martin Newman is joined by William Sachiti, founder and CEO of the Academy of Robotics who created Kar-go an autonomous delivery vehicle aimed at the last mile of local delivery.27 min
- Creating a brand with people, purpose, performance and product at its coreToday, Martin is joined by Simon Mottram, founder of Rapha and a true cycling fan.41 min
- Sustainability - Plan A to BToday Martin is joined by Mike Barry, sustainability advisor and consultant.35 min
- How can consumers and brands be more sustainable with clothing?Today Martin is joined by Maria Chenoweth, the CEO of TRAID which is a charity working to stop clothes from being thrown away and to get people choosing second-hand over new clothing.37 min
- How shops and consumers can reduce plastic waste
Martin is joined by Adam Zainudden, a marine biologist who investigates how plastic packaging on consumer goods damages our wildlife. In this insightful conversation, Adam explains what shops can do to support the move towards a more environmentally friendly and sustainable high street.
28 min - Could Brexit be a good thing for British business?In this episode, Martin is joined by Wayne Andrews, independent advisor on exchange rate risk management. As a supporter of Brexit, he explains how leaving the EU may have a positive impact on British consumers and businesses.32 min
- How could cosmetic brands engage better with minority customers?Jasmine Kato and Rabia Mirza are women from minority backgrounds.They join Martin to discuss where brands are going wrong (and right) when it comes to representing and caring for a diverse range of consumers.33 min
- How can charities help the community and deliver great customer service?
In this episode, Martin is joined by CEO of The Big Issue Foundation, Stephen Robertson, to discuss what charities can do to support staff and volunteers in developing great customer experiences.
35 min - Multi-sensory packaging for visually impaired customers
In this episode, Martin is joined by advertising and design expert Karoline Lundberg. Karoline has always had an interest in multi-sensory branding, and the focus of her research has been in designing drinks packaging which allows visually impaired and blind consumers to feel important information about what’s inside. Given it’s estimated there are 253 million visually impaired people worldwide, Karoline says stores do not do enough for them, and wants to see that change.
33 min
About Consumer Focus with Martin Newman
From the publisher's feed
Consumer Focus is a podcast about empowering positive change for consumers and brands. Consumer Focus is hosted by Martin Newman, a champion for putting the consumer at the heart of all aspects of…
customer facing business. An expert, keynote speaker and advisor on customer-centric transformation, Martin has spent 37 years working with brands such as Harrods, Ted Baker and Burberry to build up a detailed understanding of the retail and commercial market.
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