Contributor Wednesday

Creating “Magic” First Impressions

Host Christy Van Der Westheuizen shares how first impressions play a HUGE role in the sales outcomes of senior living. 

 “It will be someone’s first time to Disneyland every single day.” - Walt Disney

How does this inspire your commitment to creating positive first impressions in your own community? 

Here’s what Disney does to create magical first impressions and a immeasurable customer experience:

1. Create immersive and magical experiences

2. Details, details, details (even the trash can is important!)

3. Involve every team member

4. Personalization (“where’s the WOW factor?”) is key

5. Leverage technology

For more information, read the entire inspiration article here.

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Powered by Peak Senior Living by Functional Pathways.

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Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Mentioned in this episode:

NIC Spring Conference

Register for NIC Spring Conference here.

NIC Spring Registraition

Solving the Office Puzzle In this episode, Julie Podewitz takes us from The Office to Las Vegas! 

During this series, Julie takes a deep dive into how to solve the occupancy puzzle by identifying the problem, determining strategy, what actions to take, and how to get there.

These episodes narrow in on a key area of the occupancy puzzle, what contributes to the outcome, what action to put in place, and how to coach others. 

For this episode on making calls, Julie visits her Uncle Georgie's house and travels to Las Vegas. 

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube 

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Facebook

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Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Mentioned in this episode:

NIC Spring Conference

Register for NIC Spring Conference here.

NIC Spring Registraition

Mentorship program organizers only need a handful of tools to get metrics in place that measure success. In this episode, Anthony discusses the impact the Kirkpatrick Model has on mentorship programs and how leaders can use this as a tool to measure the program’s ROI.

Learn more at Kirkpatrick Partners and Magnet Culture.

Listen to more Contributor Wednesday episodes here.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube 

Instagram

Facebook

Twitter

LinkedIn

Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Mentioned in this episode:

NIC Spring Conference

Register for NIC Spring Conference here.

NIC Spring Registraition

Improving health and longevity in aging adults is key, and there is great importance in providing occupational, speech, and physical therapy for seniors. Kathryn Wyatt, Division VP of Senior Living at Peak Senior Living by Functional Pathways, discusses the focus on wellness and the impact it produces.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

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Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

In this episode from recruiting expert Chris Heinz, learn about 10 tips that will help get the candidate you want to hire!

During our Mindset Moment, BTG Contributor Chris Heinz, Managing Partner of Westport One, discusses the concept of the journey vs the destination. Make sure to stay to the end!

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

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Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

The Importance of Showing Gratitude to Your Sales Teams with host Christy Van Der Westhuizen.

In this season of thanksgiving, it is vitally important to show gratitude, especially with your sales teams. Now, you may be thinking…well isn’t a commission check “gratitude enough?” Nope!

Gratitude and appreciation are so important to the success of any team and especially important to the success of your sales team.

Podcast is utilizing ideas from this article.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Catch the Fall Issue of the BTG Magazine here.

Learn how you can become a sponsor of the BTG Network here.

Connect with us on social media:

YouTube 

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Facebook

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Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Solving the Office Puzzle: What watching The Office can teach us about senior living sales. 

During this series Julie Podewitz takes a deep dive into how to solve the occupancy puzzle by identifying the problem, determining strategy, what actions to take, and how to get there.

These episodes narrow in on a key area of the occupancy puzzle, what contributes to the outcome, what action to put in place, and how to coach others. 

In today’s episode on empathy, Julie Podewitz dives into the fictitious office of Dunder Mifflin from television's, "The Office."

Catch the Fall Issue of the BTG Magazine here.

You and your mentee have met, started to get acquainted, and talked in general terms about what you’ll both accomplish during your mentoring partnership. Now what? Where do you go from here and how will you accomplish your goals with the mentee? 

Anthony Ormsbee-Hale shares activities that are designed to help establish goals, build trust and develop skills. These best practices are a great way to maximize your mentorship program through an effective learning and development approach. 

Free Resources from Anthony: 

Predictive Index Behavior Assessment: https://assessment.predictiveindex.com/bo/6qk/BTGPODCAST 

Professional Development Plan Template:

https://bit.ly/3dr0Cyu 

In the next episode, Anthony shares tips for individuals who are exiting a mentorship program and taking the next steps in their careers. 

Connect with Anthony on LinkedIn: https://www.linkedin.com/in/aoh/ 

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube 

Instagram

Facebook

Twitter

LinkedIn

Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

Time if your most precious resource, right? What if you could make it exponentially more valuable? In this episode from recruiting expert Chris Heinz, learn about utilizing the time of others to help you reach your goals in hiring and retaining talent.

During our Mindset Moment, BTG Contributor Chris Heinz, Managing Partner of Westport One, discusses not burning bridges and the impact it can have on your and your company.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube 

Instagram

Facebook

Twitter

LinkedIn

Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.

LinkedIn - Just Do It!

BTG Contributor, Christy Van Der Westhuizen, shares how to build your personal brand, as well as your company’s brand, on LinkedIn.

What is LinkedIn?  At its core, LinkedIn is a professional networking platform - so want to build your business?  Use LinkedIn! 

Learn about BTG Network sponsorship opportunities HERE.

Meet the BTG Contributors.

Powered by Peak Senior Living by Functional Pathways.

Connect with us on social media:

YouTube 

Instagram

Facebook

Twitter

LinkedIn

Tune in each Wednesday for a new episode of the Contributor Wednesday series! Visit our website for more episodes and information at BTGvoice.com.

Produced by Solinity Marketing.