Convenience Matters

Convenience Store food just keeps getting more delicious and specific. From smoothies to shawarma, hear what customers - including Millennials - are craving.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Jayme Gough, Research Analyst, NACS

Convenience stores sell 80% of the gasoline in the U.S. As liquid fuels, vehicle and customer needs evolve and as electronic vehicles grow in market share, retailers need to keep up with the changing times. Hear from two of the preeminent fuel retailers in the industry about their preparations for the future of fueling.

Hosted by:

Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

Retail design expert, Joe Bona, joins us to talk about how stores should create emotional connections with customers. Focusing on New York City's experiential designs, hear how to make your store's niche idea believable.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

Quality employee training can improve business performance, profit and staff morale resulting in better customer service, better work safety practices and productivity improvements. Hear why it is important to consistently train new employees which also demonstrates that you value them enough to invest in them.

Hosted by:

Carolyn Schnare, Director of Strategic Initiatives, NACS and Donovan Woods, Director of Operations, Fuels Institute

With lower-than-average employee turnover rates, Iowa-based convenience giant Kum & Go CEO Tanner Krause talks about finding and cultivating superstar employees.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Kevin Coupe, author and content guy for MorningNewsBeat.com

Scott Stratten, NACS Show 2018 keynote speaker and the author of numerous books on marketing and branding, talks about defining and redefining your brand to make your company stand out from the crowd.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Stephanie Sikorski, Vice President, Marketing, NACS

As vehicle fuel efficiency improves, consumer visits to gas stations are likely to decline. What can retailers plan for in order to reduce their reliance on fuel sales?

Hosted by:

Donovan Woods, Director of Operations, Fuels Institute and John Eichberger, Executive Director, Fuels Institute

Mike Rowe - American television host and narrator, actor and former opera singer, best known for his work on the series Dirty Jobs - talked with us about the skills gap and the opportunities that exist for workers in the convenience retailing industry.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Carolyn Schnare, Director of Strategic Initiatives, NACS

How does a gas station land on a road trip radar? Frank Beard and Al Hebert drove across the country eating only at gas stations for the entire trip. Find out their tips for standing out.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Carolyn Schnare, Director of Strategic Initiatives, NACS

Frank Beard and Al Hebert drove 2,500 miles in 6 days and only ate at gas stations for the entire trip. Hear about what they ate, what they discovered and how to road trip like an expert.

Hosted by:

Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS and Carolyn Schnare, Director of Strategic Initiatives, NACS