Conversations About Conversations

If you want to become a better listener AND get better bottom line results from your conversations, you need to learn to listen from a framework.

Listening from a framework helps you better explore your clients' needs, wants, motivations, objections and pain points. It allows you to be both disciplined and intentional.

People place tre­mendous value on being heard. If they don't feel listened to, they're go­ing to be hard pressed to be satisfied or very satisfied with you.

The bottom line is your conversations are more productive when you listen from a powerful perspective.

…..

Conversations About Conversations – Episode 122

#conversationsaboutconversations

CONTACT [email protected]

On this episode of Conversations About Conversations, Jakub and I discuss how to find the right balance between listening and talking in your business conversations.

We discuss a framework that divides conversations into three zones along a continuum of dominance.

The bottom line is you cannot have truly powerful conversations without intentionally and actively managing how much you LISTEN to your clients and prospects.

…..

Conversations About Conversations – Episode 121

#conversationsaboutconversations

CONTACT [email protected]

I recently led a training session for a group of relationship managers in Ireland on how to be a highly efficient relationship manager. On this five-minute episode of Conversations About Conversations, I share a few key concepts from the hour-long training session. The bottom line is in order for you to be present in your conversations such that you can maximize the difference you make for clients and prospects; you need to have clear rules for yourself to prioritize appropriately. I have to frequently turn to useful distinctions, principles and frameworks to make sure I don't get overwhelmed and keep my eyes on the prize: retaining and growing relationships. ….. Conversations About Conversations – Episode 120 #conversationsaboutconversations CONTACT [email protected]

In order to systematically gain agreement for action and create powerful conversations, you need a clear conversation process.

On this episode of Conversations About Conversations, I am once again joined by Jakub Kubrak.

Amidst some fun banter, we discussed the serious topic of having a conversation process to help you be a better sales person or relationship manager.

The bottom line is if you improve your ability to retain and grow client relationships through powerful conversations, you'll become more valuable to your company, make more money, and increase your job satisfaction. There is no skill more important than the ability to be effective in conversations.

…..

Conversations About Conversations is a show for client-facing professionals who want to get an edge in business. They believe they can enhance their natural abilities by developing the strategies, mindsets and skillsets necessary to improve their bottom-line business results one conversation at a time.

…..

Conversations About Conversations – Episode 119

CONTACT [email protected]

Are your clients afraid of the Coronavirus and what it might do to their health and their wealth?

This episode of Conversations About Conversations is for client-facing professionals in the financial services industry who are currently dealing with fearful clients.

The content includes the specific advice I provide to the individuals I coach and mentor—how to handle an emotional conversation using a conversation structure.

After 25 years in the financial services industry, I know that these are the conversations that make a major difference. They are essential to retaining clients and demonstrating your worth.

Handling your conversations in a professional and expert fashion gives you the greatest likelihood of attaining optimal results. Winging it doesn't work. Having and executing a plan does.

…..

CONTACT [email protected]

Conversations About Conversations – Episode 118

#conversationsaboutconversations

In this episode of Conversations About Conversations, I discuss the power of getting your client or prospect to opt into where a conversation is headed. By using questions skillfully and having a dependable process, you can be more efficient with your time. You share ownership of the conversation when you give him several opportunities to make small decisions—ultimately leading to a big decision. I am confident that my opt in/opt out sequences increase the likelihood that I can get agreement for action and lead a conversation forward. I trust my process. But you have to have a process in order to trust a process. Do you have a process? ….. CONTACT [email protected] Conversations About Conversations – Episode 117 #conversationsaboutconversations

.....

>>>WATCH on YouTube http://bit.ly/YouTubeConversationsChannel

>>>READ Conversations: http://bit.ly/ConversationsOnAmazon

>>>WATCH Conversations The Course Preview https://conversations.biz/preview

In this episode of Conversations About Conversations, I am joined by Jakub Kubrak. Kubrak is a retired a professional hockey player currently working in financial services sales.

He's not your typical hockey player—he still has ALL his natural teeth.

We discussed the similarities between playing sports and engaging in business conversations. We also identified one of the biggest problems facing sales people and relationship managers. LISTEN to the episode to find out what it is.

…..

Conversations About Conversations is available via the following podcast providers:

>Apple Podcast: bit.ly/ConversationsApplePodcast

>Google Play: bit.ly/ConversationsGooglePodcast

>Spotify: bit.ly/conversationsonspotify

…..

CONTACT [email protected]

Conversations About Conversations – Episode 116

#conversationsaboutconversations

In this episode of Conversations About Conversations, I discuss four problems with outbound voicemail greetings. I feign outrage just a bit, but in the spirit of everything counts, I feel there are fundamental flaws in the vast majority of recorded voicemail greetings AND I say that makes a difference. What do people think when they hear your voicemail greeting? How does your voicemail greeting inform their impression of you? What other small things are adding up in your conversations that put together are making a big difference in your results? ….. >>>WATCH on YouTube http://bit.ly/YouTubeConversationsChannel >>>LISTEN on Apple Podcast: http://bit.ly/ConversationsApplePodcast >>>READ Conversations: http://bit.ly/ConversationsOnAmazon >>>CONTACT [email protected] ….. Conversations About Conversations – Episode 115 #conversationsaboutconversations

In this episode of Conversations About Conversations, I discuss what's possible for you inside of a successful mentor/mentee relationship. I go through some of the problems you'll need to overcome, the mindsets you'll need to change and skills you'll need to develop in order to thrive as a mentee and win championships.

.....

>>>WATCH: Conversations The Course Preview: https://conversations.biz/preview

>>>READ: Conversations: How to Manage Your Business Relationships One Conversation at a Time — Available on Amazon http://a.co/d/7Ruhapu

>>>CONTACT: [email protected]

…..

Conversations About Conversations – Episode 114

#conversationsaboutconversations

The problem was I was afraid to hear "no" because I didn't have a plan or strategy for what to do with it. So, I almost always instinctually and habitually sought out "yes." Reading Never Split the Difference By Chris Voss, gave me many new insights as to how I can improve my performance in my conversations. One example is how to use "no" as a tool to guide my conversations and move them forward. Find out how in this episode of Conversations About Conversations. ….. >>>WATCH: Conversations The Course Preview: https://conversations.biz/preview >>>READ: Conversations: How to Manage Your Business Relationships One Conversation at a Time — Available on Amazon http://a.co/d/7Ruhapu >>>LISTEN: on Apple Podcast: http://bit.ly/ConversationsApplePodcast >>>CONTACT: [email protected] ..... Conversations About Conversations – Episode 113 #conversationsaboutconversations