Conversations About Conversations

THE ENTIRE ICEBERG The problem is YOU relate to the tip of the iceberg as if it were the entire iceberg. You prematurely REACT to your clients' objections in a DEFENSIVE way. Rather than seeking to understand what's underneath their objections, you become focused on defending yourself or your company against incomplete thoughts and partial points of view. Becoming defensive leads to conversations that have suboptimal results and undesired outcomes. But, it doesn't have to play out in this fashion. WATCH the video to learn the skills you'll need to overcome OBJECTIONS and address the entire iceberg. If you are able to DEVELOP these SKILLS, you will become someone who actually welcomes objections because when handled skillfully, they will provide you the opportunity to DEEPEN your RELATIONSHIPS. ….. READ Conversations: How to Manage Your Business Relationships One Conversation at a Time. Available now on Amazon http://a.co/d/7Ruhapu ….. CONTACT: [email protected] Conversations About Conversations – Episode 91 #conversationsaboutconversations

A HANDY WAY TO GET REAL-TIME COACHING AND FEEDBACK What if you could get valuable real-time coaching during your most CHALLENGING conversations? It's not as easy as you might think. The problem is how do you receive, synthesize and utilize the FEEDBACK all at the same time? In this episode of Conversations About Conversations, I discuss the experience I had with a mentor where we were able to develop a SYSTEM that worked. WATCH to learn how. In addition, I also discuss key ideas to bolster your ability to skillfully MANAGE a conversation. The ideas are basic, but implementing basic ideas consistently is fundamental to being EFFECTIVE in all of your conversations. ….. READ Conversations: How to Manage Your Business Relationships One Conversation at a Time. Available now on Amazon http://a.co/d/7Ruhapu ….. CONTACT: [email protected] Conversations About Conversations – Episode 92 #conversationsaboutconversations