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What does it actually look like when a CEO spends years intentionally handing over the reins, and both leaders are willing to tell the whole story?
This episode of Courage to Advance is different from any we’ve done before. There’s no outside guest. Instead, Kim Bohr sits down with Mike Humphries, her colleague, predecessor, and the leader who shaped Waldron for decades before the 2023 merger that created SparkEffect, to walk through their succession story together.
From the sudden loss of co-founder Tom Waldron in 2017 to a pandemic that hit three weeks into Kim’s tenure, to a merger that brought two established firms together in 2023, to the moment Kim officially stepped into the CEO role in April 2026. This conversation covers the real decisions, the hard conversations, and the trust that had to be built and rebuilt along the way.
In this episode, you’ll hear:
If you’re a business owner thinking about when to start this process, or a leader who’s been told succession planning can't wait, this one’s worth your time.
About Courage to Advance: Hosted by Kim Bohr, CEO of SparkEffect, each episode features leaders who refuse to accept that business has to be dehumanizing. Based on SparkEffect’s Trust Performance Index research. New episodes every Tuesday.
Learn more: couragetoadvancepodcast.com
SparkEffect: sparkeffect.com
What if the most important skill for leading a technology transformation has nothing to do with technology?
A background that runs from music education to Fortune 500 leadership development to multi-million dollar ERP implementations taught him that people don't change because of a business directive. They change when the leader driving change has earned enough trust to ask for it.
Bob brings head and heart into every engagement interviewing vendor teams for fit, not just capability, setting honest expectations about the hard parts before they happen, and making sure HR has a genuine seat at the table rather than a notification after the decision is made. His measure of success isn't a smooth go-live. It's walking out the door knowing the internal leaders he developed don't need him anymore.
Website:SparkEffect
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/kimbohr/
We’ve spent years implementing HR technology to fix workplace problems that technology was never going to fix. Calli Bakken built a career inside that system, watched it fail, and came out the other side with a different answer: if you want employees to show up fully, start by solving the problems they carry through the door.
After 15 years in HR, HR tech, and an employee engagement startup, Calli Bakken reached a conclusion most organizations aren’t ready to hear: companies had the data on what their people needed, and they chose not to act on it. No platform closes that gap. The will of leadership does.
That realization, combined with becoming a parent in early 2020 and navigating a broken childcare system firsthand, led her to found Wiggle Work. Her model helps mid-size employers (200 to 1,000 people) build community-integrated childcare that is financially sustainable, trust-building, and designed for the way families actually live. In this episode, Calli and Kim Bohr explore what it costs organizations to keep treating childcare as someone else’s problem, and what becomes possible when they don’t.
About Calli Bakken
Calli Bakken is the founder of Wiggle Work, a consulting company mobilizing workplace childcare as a strategic workforce solution, and the Interim Executive Director of Matthew’s Voice Project, a nonprofit supporting students experiencing homelessness. She is also the co-host of the Work Sucks podcast.
What if 70% of change initiatives are failing for the exact same reason and your AI rollout is next?
Ted Wolf, founder of Guidewise AI, has spent decades building businesses and overseeing technology implementations, including 300+ ERP rollouts, watching the same failure pattern repeat. The technology worked. The business case was solid. People just didn't change. After scaling a staffing company from $1,000 to 650 employees and an Iron Mountain acquisition, Ted co-founded Guidewise AI with his son to solve the problem nobody in the AI conversation is naming directly: people adoption is where every implementation actually wins or loses.
His Changeworks platform delivers something no project management tool has ever provided: 40 human-centered metrics that surface what employees believe, feel, and make meaning of during an AI rollout in real time, so leaders can address adoption before it becomes a crisis.
What you'll learn in this episode:
"You can spend years earning trust, but it really takes one decision and one bad day to completely destroy all the trust that was put in place." Ted Wolf
Connect with Ted Wolf: 🔗
Website: guidewise.ai
Email: [email protected]
LinkedIn: Ted Wolf : https://www.linkedin.com/in/tedwolftwo/
Connect with Kim Bohr and SparkEffect: 🔗
Website:SparkEffect
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/kimbohr/
What if your organization’s biggest people problems aren’t a skills issue — they’re an access issue?
Only 2% of global CEOs have ever been CHROs. Dr. Suzi Potts spent 25 years watching family-owned businesses hit critical moments, generational transitions, restructurings, down markets, without anyone in the room who understood the human side of the decision. So she left a prestigious SVP role and built something different: a fractional CHRO model that gives small and mid-size businesses access to board-level people strategy exactly when they need it.
In this episode, Suzi and Kim Bohr dig into how the model works, what it took to bet on herself when the income was uncertain and every instinct said go back, and the one thing she tells every leader sitting on the edge of a transition.
What You’ll Learn
Key Quote
“You absolutely can’t afford to not do it, because you’re already compromising.” — Dr. Suzi Potts
Connect with Suzi: [email protected]
Courage to Advance is hosted by Kim Bohr, President and COO of SparkEffect. New episodes drop every 2nd, 3rd and 4th Tuesday of each month.
Your policies are not failing because of the 5% who might abuse them, but because they quietly erode trust with the 95% who are doing their best work. When disruption hits, control-heavy policies put managers in an impossible spot and make your top performers feel punished instead of trusted.
Mitchell Jeffery, founder of Ember Collective, helps organizations redesign HR policies from control-based to trust-centered frameworks that actually support modern work. In this episode, he and host Kim Bohr break down why rigid attendance and one-size-fits-all rules damage credibility, and how reframing “fair” vs. “equitable” can transform the employee experience.
Mitchell Jeffery and Kim Bohr explore:
Why policies built for the 5% quietly alienate the 95%—and how to spot it in your organization.
The fair vs. equitable framework for attendance, PTO, holidays, and bereavement.
How return-to-office mandates and point-based attendance systems erode trust at the manager level.
The four policies to reform first if you want to build trust resilience before the next disruption.
For executives, CHROs, and senior leaders who want to build high-trust, high-performance organizations, this episode offers a practical starting point: begin with policy, not another culture campaign.
Your leadership skills vanish when fight-or-flight kicks in. Learn how to build trust when your brain screams "run." For executives facing high-stakes pressure.
Key Takeaways:
Harry Pickens conquered stage fright performing with jazz legends, then proved his neuroscience framework through caregiving, cancer, and long COVID. Founder, Strategic NeuroRegulation Institute.
Learn More: → Download Trust Study: sparkeffect.com/trust-study
71% of employees experienced a crisis in the past 24 months, but only 36% of organizations emerged with strengthened trust. The difference? Leaders who understand that rebuilding trust requires listening, not fixing.
When Tammy Green became the third CEO in three years, 160 employees were in survival mode. Physicians were leaving. The board said, "Everything's broken." Most leaders would have arrived with a 90-day turnaround plan. Tammy made a harder choice: she stopped talking and started listening.
The culprit? Leaders who confuse action with progress. Without authentic listening and trust reserves, organizations break under pressure rather than bend.
Tammy Green and Kim Bohr explore:
Resources: Connect with Tammy at tammygreenconsulting.com
A practical framework for leaders rebuilding trust from survival mode to high performance.
71% of employees experienced a crisis in the past 24 months, but only 36% of organizations emerged with strengthened trust. The difference? Leaders who understand that career transitions trigger real grief.
Former NFL quarterback BJ Coleman learned this when told to "find your own way home." Now CEO of Pivotal Health Partners and author of The Pivot, he's developed eight rules for navigating identity crises during career shifts. His key insight? Career loss requires the same grief processing as any significant loss.
The culprit? Treating transitions as logistical events, not human experiences. Without grief processing, we break trust and strand employees in identity crisis.
BJ Coleman and Kim Bohr explore:
Resources: Download chapter one at bjcoleman.com/the-book
A practical framework for helping your people bend without breaking.
Here's a boardroom paradox: The person who can make or break your organization—your CEO—receives the least comprehensive performance evaluation. Most boards focus narrowly on KPIs and operating objectives, missing the nuanced competencies that truly predict success.
In this conversation, Kim Bohr and SparkEffect Board Chair Mike Humphries reveal why well-intentioned boards still get CEO evaluations wrong. You'll discover the critical competencies beyond financial performance—adaptability, stakeholder leadership, and critical thinking—that separate sustainable success from short-term wins. Mike shares why co-creating evaluations with your CEO changes everything, what warning signs boards consistently miss when "numbers look good," and how independent assessments unlock honest feedback in the loneliest executive role.
If you're a board member, CHRO, or senior leader responsible for CEO evaluation, this episode will transform how you approach executive assessment.
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