Course Building Secrets® Podcast

Scaling a business is a dream for many entrepreneurs, coaches, and consultants—but it often comes with a fear of losing the personal touch that makes your client relationships special. In this episode, we’re diving into one of the biggest mindset shifts you need to make when moving from 1:1 services to a scalable online business: how to separate yourself from the customer experience while still maintaining high-touch connections. I’m sharing 5 actionable tips that will help you grow your business without sacrificing the client relationships you’ve worked so hard to build.

If you’re ready to take your business to the next level without losing the quality of service that sets you apart, this episode is for you!

1. How to transition from being the service provider to a solution designer.
2. Strategies to systematize your customer journey so every client gets a consistent experience.
3. Why leveraging technology doesn’t mean losing your personal touch.
4. How to create a community that keeps clients connected without you being the only point of contact.
5. Scalable ways to show up for clients and maintain engagement while freeing up your time.

Key Takeaways:

• You don’t have to choose between growth and connection—you can have both.
• Designing scalable systems that replicate your 1:1 results is crucial for maintaining quality.
• Tech, automation, and community can help you elevate the client experience, not replace it.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

In today’s episode, we’re tackling one of the biggest challenges service providers face: overcoming the fear and overwhelm of transitioning from manual, 1:1 services to using online business tools. Many business owners worry that automation will reduce the quality of their services or even drive away their existing clients. But that doesn’t have to be the case!

Join me as I break down simple, actionable strategies you can implement today to start easing into automation—without sacrificing the personal touch your clients love. I’ll show you how to start small by focusing on packaging repeatable parts of your business, so you can maintain a high level of service while streamlining your workflow. You’ll walk away with three practical tips to automate and scale your service delivery, freeing up time and creating a more consistent client experience.

1. Why most service providers feel overwhelmed by online business tools.
2. How to start with small, manageable phases for automation.
3. Practical steps to standardize and package key areas of your business.

• How to simplify your onboarding process with a step-by-step sequence that provides every client with a consistent welcome experience.
• The best online tools for scheduling that eliminate the need for constant back-and-forth emails.
• How to build a client resource library so you can answer questions and provide support—without being on-call 24/7.

• Calendly
• ActiveCampaign
• Loom
• Zoom

1. Standardize Your Onboarding Process using simple tools like email automation to save time and reduce repetitive tasks.
2. Automate Your Scheduling with tools like Calendly to make it easy for clients to book time with you.
3. Create a Client Resource Library with common guides, tutorials, and resources to enhance your client experience.

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

In this episode, we dive into the transformative power of tech automation for online business owners. If you’ve been hesitant to introduce new technology because it seems overwhelming or you’re not tech-savvy, this episode is for you! We break down actionable steps that you can implement immediately to automate repetitive tasks, save time, and create an efficient, scalable business model. From email automation to scheduling tools, you’ll discover the must-have tech solutions that will take your business to the next level.

Key Takeaways:

1. Start small: Identify the repetitive tasks that consume time and implement simple automation tools.
2. Email automation: How using tools like Active Campaign can save you hours each week.
3. Scheduling made easy: Tools like Calendly can remove the back-and-forth and keep your calendar organized.
4. Map your customer journey before jumping into tech to ensure your tools support your business needs.
5. Tech should simplify your processes, not complicate them—focus on the customer experience.

Resources:

• Active Campaign
• Kajabi
• Calendly
• Google

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

In this episode, we tackle one of the most common fears coaches face when transitioning from 1:1 services to a scalable online coaching model: the loss of personal connection. If you've been hesitating to grow because you're worried about losing that close, individualized interaction with your clients, this episode is for you.

We dive deep into the surprising ways that scaling your coaching business can actually enhance your personal connection with clients. You'll learn how to leverage technology, create more targeted interactions, and build a sense of community that goes beyond the limitations of one-on-one coaching.

Here’s what you’ll discover in this episode:

1. Transforming 1:1 Calls into Impactful Interactions: Learn how to shift from routine check-ins to highly targeted, value-packed conversations that address specific client needs and roadblocks.
2. Personalized Assessments for Tailored Client Journeys: Find out how implementing personalized assessments can guide your clients to the exact support they need, maintaining a customized feel in a scalable format.
3. Building a Community of Like-Minded Learners: Discover the power of community in your coaching program. We discuss how to foster peer support, collaboration, and a shared journey that enhances client experience and connection.
4. Using Automation to Enhance Human Interaction: Explore how strategic automation can free up your time for deeper, more meaningful client interactions, making your coaching even more effective.

By the end of this episode, you’ll see that scaling doesn’t have to come at the cost of personal connection. In fact, with the right strategies, you can build even stronger relationships with your clients while growing your business.

Tune in and get ready to unlock the full potential of your coaching program—without losing the human touch that makes it special.

Ready to take action? Dive into the episode now, and let’s make scaling your coaching business an experience that feels personal, impactful, and deeply connected.

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

In this episode, we discuss the complexities and advantages of integrating AI into your business. Sharing personal and practical examples, Tara emphasizes AI as a tool for enhancing creativity and efficiency rather than a means for replacing your expertise - exploring how AI can streamline your online business processes, improve messaging, and save time.

The episode offers practical examples of using AI for tasks such as transcript organization, social media content creation, data analysis, and scalability, while advocating for a balanced approach that leverages AI without forsaking personal expertise.

00:00 Introduction and Episode Overview

00:24 The Challenges (and opportunities) with AI in Education: A Personal Story

05:25 Using AI for Business Efficiency

06:32 AI for Social Media and Content Creation

10:02 AI as a Tool, Not a Replacement

10:59 Practical AI Applications and Conclusion

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

Unlock the Secret to Scaling Your Coaching Business: Introducing the Experience Hub

Feeling stuck in the grind of one-on-one coaching? Ready to scale but not sure how to keep that personal touch your clients love? In this episode, we uncover the mindset shift that will revolutionize your approach to coaching—moving from being the face of every interaction to creating a scalable online experience hub.

This isn’t just about saving time; it’s about enhancing the client journey in a way that feels personal, even when it’s not one-on-one. Dive into the episode to discover the five steps to building your own experience hub and watch your business reach new heights!

Also, check it out on the website: https://taralbryan.com/podcast/online-coaching-hub/

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

Do you ever feel overwhelmed by the sheer amount of information available online? Or maybe you’ve asked yourself, “Why would someone buy my online program when they could just Google it or find tutorials on YouTube?”

This is a common dilemma faced by many business owners and coaches. Let’s dive into this topic and explore why your online program offers something invaluable that free content simply can’t provide.

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

Building your own digital dashboard can feel overwhelming, especially when you're juggling multiple tools, platforms, and content. But here's the thing: having a central place where your customers can access everything they need is a game-changer. Imagine a seamless, user-friendly experience that brings together all your content, tools, and resources in one spot. Not only does it make life easier for your customers, but it also helps you stay organized and keep them engaged.

In this episode, I'm diving into the importance of creating a digital dashboard for your online business and how it can transform your digital experience. Let’s break down why this step is crucial and how it can set you apart from the competition.

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

Are you ready to take your one-on-one coaching success to the next level? Join me in this week's episode of the Course Building Secrets® Podcast, where we tackle one of the most critical challenges coaches face: scaling your business effectively.

Many coaches struggle with the transition from personal interactions to a scalable business model without losing the essence of what made them successful. This episode dives deep into how you can separate yourself from your service while continuing to deliver the value and results that your clients rely on.

What we’ll explore:

• The essential mindset shift needed to detach your personal involvement from your coaching methodology.
• Strategies for packaging your expertise into a scalable format without sacrificing the quality or personal touch your clients cherish.
• The importance of niching down to amplify your impact and streamline your scaling efforts.
• Practical steps to gradually build a coaching model that grows your reach without overwhelming you.

Whether you're considering group coaching, digital courses, or refining your processes, this episode will guide you through creating a sustainable growth strategy.

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call

In this episode of the Course Building Secrets® Podcast, Tara Bryan addresses a common misconception in coaching circles—that you can effectively coach hundreds of clients in just 20 minutes a day using asynchronous tools like Slack or Voxer. Tara breaks down the foundational elements necessary for a scalable coaching model, emphasizing the importance of creating a precise client journey, implementing foundational curriculum, and providing tools and resources for independent learning. She also discusses the role and timing of live and asynchronous coaching within this structure. This episode is packed with practical tips for developing a sustainable and effective coaching business that allows you to serve more clients without overwhelming your schedule.

00:00 Introduction to Course Building Secrets

00:59 Debunking the 20-Minute Coaching Myth

02:46 Foundational Steps for Scalable Coaching

04:38 Implementing the Coaching Path

06:36 Asynchronous Coaching Explained

08:52 Setting Up Your Scalable Coaching Model

10:05 Conclusion and Next Steps

About Me:

Hey, it’s your host, Tara Bryan. And I am on a mission to help more business owners learn to infinitely scale their businesses by leveraging the power of online without sacrificing the customer experience or results. 

I like to geek out on all things business strategy, marketing, interactive digital and user experience. This podcast is all about what is working, lessons learned and actionable tips to create and grow a thriving online business. 

Join us each week as we dive into different strategies, tactics and tips you can apply immediately to your business.

To learn more:

Find us at https://www.taralbryan.com

Here are two ways we can help you create, grow and scale your business:

1. Want to package or pivot your business? Download our free Step-by-Step guide to get the exact steps you need to create and grow an online business.

Step-By-Step Guide

2. ALREADY HAVE AN ONLINE BUSINESS & READY TO INFINITELY SCALE?

Download our free 50 Ways to Engage Your Customers guide or Schedule a 30 minute call with Tara to talk about our offers that will help you master the game.

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcasts review

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Mentioned in this episode:

https://taralbryan.com/step/15-learn-to-scale-call