Gavin Setzen, MD, Past President of AAO-HNS/F is joined by Carol Bradford, MD, MS, President Elect of AAO-HNS/F, and Executive Vice Dean for Academic Affairs at the University of Michigan Medical School and Chief Academic Officer Michigan Medicine, and Tricia Long, Immediate Past President, ASCENT, and Practice Administrator at Allergy & ENT Associates of Middle Tennessee in a discussion of relevant business topics and private and academic practice workflows during the COVID-19 pandemic.