When you give people control, they are most open to learning. When you give them a sense of belonging, they feel safer, which reduces tension and increases learning retention. Becky has some ideas on how to do that.
Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a-train-the-trainer-field-guide/
Podcast available on iTunes here: https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2
And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos