Welcome to the TestGuild Automation Podcast! In this episode titled "Ben Creating Processes to Enable Quality Automation," our host Joe Colantonio sits down with Ben Oconis, the head of QA at Storyblocks. Join us as Ben reflects on his journey in developing tools for observability and shares valuable insights into promoting quality throughout the organization. Ben sheds light on his challenges, from experiencing both an excess and a lack of tools at different times to prioritizing data and observability to understand and address issues. Throughout the episode, Ben emphasizes the importance of proactive monitoring, retroactive analysis, and having conversations with customers to understand their behavior and make necessary adjustments. He shares how his direct relationship with the research team ensures that implemented features are based on customer wants and needs. Additionally, Ben delves into the significance of collaboration, effective testing strategies, and using the right tools for the job. This episode is a must-listen if you want to optimize your automation processes and enhance overall product quality. So tune in as Joe and Ben dive deep into the world of QA and share invaluable insights to help you succeed in automation. Let's get started!