Creative and Tech

User Experience vs Platform Driven Experience with Emily Lonetto, Head of Growth, VoiceFlow and Rob Hayes, Head of Product, VoiceFlow

Listen in as these two break down the difference between a great user experience vs a platform driven experience plus use cases and advice for the finance and banking industry on how to use and get the most out of conversational AI. 

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Making Conversational AI More Human for Financial Institutions with Alana Cortés, UI/VUI Designer, Waterfield Technologies

Listen in as Alana talks about how they've helped an internal financial team for a large organization as well as the specifics on how to make conversational AI feel human and work well for financial institutions and more. 

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Saving Companies Money with Conversational AI with Gunasiri Perera, Senior Director of Technology, Virtusa

Virtusa is a global public company and Gunasiri has been in the industry for over 20 years.  Listen as he gives very specific use cases in conversational AI that banks and financial organizations can use to create a better customer experience and save money internally, how voice technology can play a bigger role and create a more human like experience, how voice can pick up conversations and remember what you said before, and more. 

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Helping People Get Out of Debt Using New Technology with Sunjay Pandey, CEO, Woven Money

Sunjay worked at Amazon and helped develop the Alexa Skills Kit and also was a VP at Capital One Bank and so he is a perfect person to talk about banking and finance and conversational AI.  Listen as he talks about what he learned and why he started his own company to help people get out of debt with technology and live better lives. Plus he breaks down how a bank or financial institution can get started with conversational AI. 

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How Sonic Branding Enhanced USAA's Brand Across Platforms with Colleen Fahey, US Managing Director, Sixième Son & Sergio Trujillo, Lead Brand and Creative Strategy, USAA

USAA's brand is one that embodies comradery and so when it came time to find a sound that represented them that could be used across all their platforms, they turned to sonic brand agency Sixième Son.  Listen to hear why this financial institution thought a sonic brand was necessary and the process of how it was created, where it is used and where it will be used in the future.

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Top Use Cases for the Finance Industry with Conversational AI with Mike Echlin, VP Customer Success, Smartbots

It could be a chatbot or a voicebot, but sometimes finding the right use case for what you need is challenging.  Mike breaks down some his company has found work well in the financial industry and his thoughts on how the space will grow. 

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The Growth of AI in Accounting with Todd Robinson, Head of Strategic Accountants and Accounting Channel, Vic.ai

There are 138,000 accounting firms in the US.  How do they use AI to manage and grow faster?  Listen as Todd talks about how the accounting space tends to be traditional, yet why and how AI is helping this industry plus where he sees conversational AI could fit into the future for this industry. 

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Enhancing Banking Conversations with Voice AI with Chief Strategy Officer of Voicify, Jason Fields

What use cases could the finance industry be using conversational AI for?  Jason breaks down some great examples and how to not only showcase your brand but be an advisor and leader in your industry.  Listen as he also chats about where conversational AI is going, how to enhance your brand in a multimodal, omnichannel way and his advice on where to start in this space. 

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Conversational AI for the Banking and Finance World with COO of SoundHound Inc. Mike Zagorsek

Where is the banking and finance industry going and how does conversational AI fit into this industry's growth?  Listen as Mike answers this question and breaks down how conversational AI works, how to do it well, use cases for the finance space and what makes a full experience robust and enhances a brand.

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A brief introduction on what to expect on this podcast series from ReadSpeaker.AI