We live in a world of instant communications. During a crisis, our normal standards of communications can be very limited. How many different issues have you addressed for communications in a crisis in your plans? We mention the business continuity and disaster recovery plans that everyone should have often in episodes. This is just one element of the plan that can make or break the business in a crisis. If you can't communicate effectively with each other the chance of you being able to keep things running drops significantly.

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