CRM Audio

George, Shawn, and Joel were all at the CRMUG Summit in Tampa, Florida this week. We are all Dynamics365, and we talk about some of the exciting new features that were revealed at CRMUG:

• Relationship Insights
• On Premises to Online migration tool
• Machine Learning
• Email Autocapture

We are also joined by several special guests, who share their thoughts about Dynamics365:

• Donna Edwards
• Gustaf Westerland
• Brad Koontz

In this episode (sponsored by Alexa CRM), George and Joel are live at the 2016 Hitachi Customer Conference in Greenville, SC. Shawn (Hobbit) Tabor joins in with a field report, and we are joined by Allison January from ClickDimensions and Ryan O'Connell from Scribe Software.

Topics discussed in this episode:

• Dynamics 365
• Adobe Marketing Cloud
• SalesForce
• Dynamics CRM and non-profits
• Moment of silence for Parature, MDM, and Microsoft Band

In this episode:

• How not to miss flights
• HP switches to Dynamics CRM
• Dynamics365 licensing
• Microsoft surpasses SalesForce as the largest cloud service provider
• Shawn relates his adventures with Relevance Search
• Tool of the week: orgdborg settings utility
• George likes how IOS 10 reminds him where he parked

In this episode (sponsored by AlexaCRM), Gus Gozalez (CRM MVP, CEO of Elev8 Solutions) turns the table on Gus and Joel and interviews them.

Topics discussed in this episode:

• CRM Online backup and restore
• Geofencing
• How we work
• Best job and worst job
• CRM consulting war stories
• What other podcasts do we listen to

In this episode;

• SharePoint List Control will stop working in November
• Preview for common data model
• Training in the rapid release cycle world
• Eating the dog food--how far do you go?
• This week's tool: SSIS

This episode welcomes new sponsor AlexaCRM. Check out their Dynamics CRM WordPress Plugin at alexacrm.com/plugin.

Topics in this episode;

• New Dynamics CRM feedback site
• The rules for submitting feedback
• Joel and George take credit for product improvements
• Moment of silence to commemorate the end of life for CRM 2011
• Oracle and Netsuite
• Azure revenue doubles
• Chart guy's manifesto https://crmchartguy.wordpress.com/ms-crm-chart-editor-and-xml-overview/
• Trimming your social profile
• Facebook post manager (delete your history) https://chrome.google.com/webstore/detail/facebook-post-manager/ljfidlkcmdmmibngdfikhffffdmphjae?hl=en-US
• George's tool of the week: haveibeenpwned.com
• Floppy disks

In this episode:

• Canadian data center
• Lightweight Outlook App
• Using the same role for users and teams
• George believes Joel (for once)
• Shawn's experience in social marketing
• Update on our CRMUG summit sessions
• Troublemakers in class
• New demo experience
• Free encryption certificates

This episode is all about the big announcement of Dynamics 365, the new cloud service that unifies Dynamics CRM and ERP.

• What does this mean for CRM On Premises?
• The promise of a unified data repository
• What is Project Madeira, and what does it have to do with cheap Portuguese wine?

We also discuss AppSource, the new Dynamics CRM app store. Will it resolve all of the issues with the Dynamics CRM Marketplace and Pinpoint?

Taking Uber and crossing the street in Bangalore
CRM Online portals vs ADX studio v.7
LinkedIn acquisition--what does it mean to Dynamics CRM?
Rating the deprecated feature list--should we freak out?
Machine learning, and why does Amazon want Joel to buy a vacuum cleaner?
Tasks.office.com and Office 365 groups
What's in George Doubinski's coloring book?

Captain Redlaces returns to CRM Audio. Topics discussed: 

1. what is a New York bagel?
2. Upgrade path for Field One Sky to field service module
3. Where in the world is George Doubinski?
4. Power BI update
5. Feedback on the feedback entity
6. The effect of weather on crime
7. How should you train on basic CRM functionality?