CRM Audio

In this episode:

• Updates to field service mobile
• New Power BI templates for Dynamics CRM
• Tool of the week: Open Live Writer
• Dogfooding solutions
• CRM 2016 spring wave is here!
• Changes to the trial process
• CRM tip of the day guide to configuring entities
• How to avoid the land of no return
• Can you be a CRM expert anymore?
• SLA on custom entities
• Flow, what's it good for?

In this episode, meet Tanguy Touzard, creator of the XRM Toolbox. Find out how he created the XRM Toolbox, what tools in the toolbox are most popular, and how he works.

This week on CRM Audio:

This episode is sponsored by KingswaySoft. We had so much good stuff with our interview with Scott Durow, we decided to make an entire episode out of it. Hear about what motivated him to create the Ribbon Workbench, life after Silverlight, and how he works.

In this episode (sponsored by Kingswaysoft):

We are joined by Rhett Thompson, CEO of Kuvana, an exciting new sales acceleration tool that is very affordable and powerful. It gives you the ability to see how engaged your clients that the recipients of your one-to-one emails are, and allows you to track that information in CRM without any changes to customization.

In this episode (sponsored by Kingswaysoft), George gives us a detailed review of Voice of the Customer, we talk about what a survey is (and what it is not), we review some of the recent CRM Tips of the Day, and George reveals how many plugin steps are included in Field One Sky.

In this episode we break the news of the spring wave, including FieldOne and ADX, we also discuss update .01 for CRM 2016, the new SDK changes in the February release, and our tool of the week Ribbon Workbench.

Mitch Milam joins us as our special guest to discuss what the Microsoft acquisition of Xamarin means to CRM users.

In this episode we discuss server-side synchronization changes in CRM 2016, how to get voice and data at the same time with Verizon, Outlook client performance with CRM 2016, and the tool of the week is findtime.

Ulrik Carlsson (aka the CRM Chart Guy) stops by to talk charting in CRM, what exactly he has against funnel charts, and his work building solutions for ITIL service management..

This episode is sponsored by Kingswaysoft. In this episode, Shawn reviews Field 1, we talk about if Windows Phone is really dead, and the new Cortana integration with Dynamics CRM.

MVP Scott "Captain Redlaces" joins us to talk about his recent experiences with Power BI and the Kingswaysoft Audit Log adapter.

News this week:

Daniel Cai from Kingswaysoft joins us to discuss the exciting winter release of Kingswaysoft. You won't believe what you can do with your audit logs.