This is the beginning of Microsoft's fiscal year, so it's a slow news week on CRM Audio, but that doesn't stop us--we talk about the new Kingswaysoft adapters for Parature and Microsoft Dynamics Marketing, have a MVP-off, and talk about the various Dynamics CRM forums. Also, George is entering the world of espionage with his spy cameras.

In this episode we catch up on the latest CRM news, we stage a prize fight between CRM Online and CRM On Premises with Joel "Mad Dog" Lindstrom and "Gorgeous" George Doubinski.

Special Guest Mitch Milam joins us to talk about the new CRM Online web api.

In this episode we clear up some confusion around the scheduling of update 1 for CRM 2015 Online, discuss CRM for Good mobile apps, and special guest Wayne Walton joins us and helps define what the Unified Service Desk (USD) is and when you should use it. Wayne has written a great blog post about the USD, available here: http://us.hitachi-solutions.com/blog/unified-service-desk-use/

We also unveil a new feature called George Doubinski's Developer's minute. Warning: Do not operate heavy machinery while listening to George Doubinski's Developer's Minute.

In the premier episode of CRM Audio, you will meet the cast of characters: Joel Lindstrom, George Doubinski, and Shawn Tabor. Find out why George has been hanging out at the cemetery lately, and why he and Shawn take pleasure in trying to prove Joel wrong.

We dig in to the OneNote integration in CRM Online 2015 Update 1. There are a lot of things to love about it, but also some things that you need to think about before turning your users loose on it.

We hope you enjoy our podcast. Tune in next time to see if George lives to see another episode. Please subscribe and send us any feedback or questions you might have.