CRM Talk

Sam and Steve discuss Microsoft's Spring '14 Release Preview Guide & the race to catch up with salesforce.com, switching from HubSpot to Pardot, NetSuite SFA, SalesLogix Xbar and G2 Crowd Grid for CRM.

Steve returns to the show eight weeks after his mountain bike crash and talks marketing automation and CRM with Sam

The benefits to defining your CRM requirements as early as possible. Base's move from Chicago to the Bay area. Microsoft's CRM strategy. Native advertising explained. Twitter today.

Dan Ogdon joins Sam & Steve to discuss the coming Act! Cloud and how it will be interwoven with Swiftpage's flagship email marketing offering.

Dan Reid, the Director of Product Management for partners at DocuSign, Inc., joins Sam and Steve to discuss why everything's better with DocuSign on top of it (including CRM, of course)

Sam and Steve discuss extreme weather, SalesLogix 8.1, Microsoft's purchase of Parature, cloud CRM iteration pace, BrightTALK integration with Salesforce, Zendesk's IPO "signals" and more.

Rhoda Bernstein, the Director of Strategic Alliances for Dun and Bradstreet, joins Sam and Steve to talk about important business improvements that result from having accurate CRM data.

Sam & Steve review the year in CRM and make some predictions for 2014 without going too far out on respective limbs.

Sam and Steve discuss the lead qualification process and the best time for inside sales to handoff a marketing qualified lead to outside sales -- and at what point the lead should be converted to an account/contact/opportunity

Glenn Lehner of LinkPoint360 and Brandon Bruce of CirrusPath, publishers of Cirrus Insight, join Steve and Sam to discuss an assortment of topics around email client to CRM integration.