In this episode, Mickey and Jamie take a look at how campus leaders can react to the potential issues that might face them on campus this fall with the recent pandemic flare-up.

Along with guest Kevin Ezzell, Jamie and Mickey walk through the scrappy transcript evaluation processes (including workarounds and final solutions) that have been put into practice in the CRM ecosystem.

Jamie and Mickey are joined by Tim Whittum, SNHU's Associate VP of Campus Admissions. These three discuss changes SNHU is making to their CRM and more.

Listen to two seasoned pros share tips for a smooth CRM implementation for everyone involved in the process. This week, we welcome special guest Emily Smith, a Client Success Manager at (CSM) TargetX.

Listen to two seasoned pros share tips for a smooth CRM implementation for everyone involved in the process.

Tune in to the show to hear about one woman's career transition to the tech side of higher ed — from an admissions professional to a Salesforce administrator.

How are you using data to leverage more growth in your institution…and how can you do it better?

In this episode, Mickey and Jamie connect with Erin Finn and Richard Graham from Thomas Jefferson University (Philadelphia, PA) about their new CRM implementation.

CRMprov is a biweekly show that reveals how institutions can experience growth through technology. Tune in as higher ed enthusiasts Mickey Baines and Jamie Gleason partake in free-range dialogue around changes in ed tech (including CRMs), vendor tutorials, insights on outcomes, industry adoption, and more!