InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Curious George meets Bob the Builder (261)


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In this episode Robin Merttens moderates a panel discussion organised by Optalitix and hosted at Lloyd’s. Joining him were Dani Katz, Optalitix; Alison Quinlivan, Google; Ruta Mikiskaite, Swiss Re and Chris Mullan, Eigen Technologies

The discussion touched on how the future of insurance is being changed by new technology and data sources and how the industry needs to respond. Tune in and hear from a panel leading the clamour for change and understand how Curious George and Bob the Builder can help…

Talking points include:

  • 04:39 Real-time risk management is crucial.
  • 06:45 Legacy technology hinders insurance innovation.
  • 10:53 Embrace AI for insurance improvement.
  • 15:06 Underwriters need time and tools.
  • 22:38 Behavioural change needed for real-time risk management.
  • 26:46 Technology enhances underwriters' jobs.
  • 28:13 Technology should help humans thrive.
  • If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn.

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    Continuing Professional Development

    InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    • Identify the significance of real-time risk management in the insurance industry
  • Describe how legacy technology can act as a hindrance to insurance innovation
  • Explain how artificial intelligence (AI) can be leveraged to enhance various aspects of the insurance sector
  • If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 261 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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