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Customer Experience Goes Mainstream
The GovNavigators are joined by CX royalty as Martha Dorris from Dorris Consulting International and Charlotte Lee from Granicus join to talk about the evolution of customer experience initiatives in government and their efforts to create the Customer Experience Leadership Institute at the University of Virginia.
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By Adam
5
1313 ratings
The GovNavigators are joined by CX royalty as Martha Dorris from Dorris Consulting International and Charlotte Lee from Granicus join to talk about the evolution of customer experience initiatives in government and their efforts to create the Customer Experience Leadership Institute at the University of Virginia.
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