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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
March 02, 2017The ABCs of PCT & Its Critical Role in Outstanding Customer Experiences 
February 23, 2017All Business is Personal – Consistency with a Twist February 23, 2017All Business is Personal – Consistency with a Twist February 17, 2017It’s Viral, It’s Video Storytelling – Live Visuals Rule February 17, 2017It’s Viral, It’s Video Storytelling – Live Visuals Rule February 07, 2017The Future of Customer Service: Human Intelligence (HI) or Artifical Intelligence (AI) February 07, 2017The Future of Customer Service: Human Intelligence (HI) or Artifical Intelligence (AI) February 02, 2017Are You Up for the Human/Tech Challenge? In this week's episode Dr. Michelli, discusses integrating human and technology based service...
...moreFebruary 02, 2017Are You Up for the Human/Tech Challenge? January 26, 2017Lessons for How to Swim in a Blue Ocean from the Girls Auto Clinic
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.