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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
By Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and ma... more
4.4
77 ratings
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time episodes:
December 22, 2016Do’s and Don’ts for a Human and Humane Holiday Experience 
December 16, 2016It’s Not Easy Enough: Simplifying the Experience December 16, 2016It’s Not Easy Enough: Simplifying the Experience December 09, 2016Nailing the Numbers – Your Future Equals Your Customer Experience December 09, 2016Nailing the Numbers – Your Future Equals Your Customer Experience December 02, 2016Legacy Schmegacy – What Will You Be Known For? December 02, 2016Legacy Schmegacy – What Will You Be Known For? November 23, 2016Thanksgiving & Your Business Year-Round November 23, 2016Thanksgiving & Your Business Year-Round November 17, 2016From Online Search to Conversation and Then From Conversation to Sale: The Importance of Channel Relevance Dr. Michelli, discusses shifting prospective customers interest into a buying conversation...
...more
FAQs about Customer Experience University - Winning Loyalty & Engagement One Customer at a Time:
How many episodes does Customer Experience University - Winning Loyalty & Engagement One Customer at a Time have?
The podcast currently has 1,003 episodes available.