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CX Today
By CXToday.comTechnology
CX Today episodes
- How Total Experience is Unlocking the Future of CX
CX Today's Rob Scott hosts Steve Forcum, Director and Chief Evangelist at Avaya and he shares his perspective on how total experience is unlocking the future of customer experience.
15 min - Zoom Discusses Its New Contact Center Solution
CX Today's Charlie Mitchell hosts Heidi Elmore, Head of UCaaS, Zoom.
11 min - Fuze: What is Next for CX?
CX Today's David Dungay hosts Ron Calixto, SVP Global Service Delivery, Fuze.
12 min - The Future of CX: Predictions for 2022
CX Today's William Smith hosts Julien Rio, Associate Vice President, International Marketing, RingCentral.
12 min - Customer Experience in the Year Ahead - Insights from Five9
CX Today's Rob Scott hosts Brian Atkinson, VP and General Manager in EMEA at Five9.
25 min - Process Transformation for Customer Experience
CX Today's William Smith hosts Gero Decker, General Manager SAP Business Process Intelligence and Co-founder, Signavio
10 min - LivePerson Leverages AI CX to Support Travel Industry
CX Today's Carly Read hosts Jared Eisenlohr, VP of Retail, Travel & Tech, LivePerson.
14 min - Nectar: Digital Experience Insights from the IVR to the Agent
CX Today's William Smith hosts Tim Armstrong, Vice President, Product & Marketing, Nectar.
12 min - 18 min
- Conversation Analytics Platform and Autumn Release News
CX Today's Carly Read hosts Jeff Gallino, CTO, CallMiner.
11 min
About CX Today
From the publisher's feed
News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and…
vendor innovations shaping the future of work.
Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team.
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