Dan Friesen, owner & team leader of Charlton and Hill Home Services and Marvelous Plumbing Heating, shares what he believes is the real secret to growth in the trades: your people. In this episode, Dan unpacks his “support, protect, develop” mission, why culture mirrors leadership, and how to lead with genuine care while still having the hard conversations that drive real development.

👉 Full show notes: http://www.beyondthetoolspodcast.com/