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Welcome back to another episode!
Jeff Cowan is back for a continuation of our conversation in Season 3. We cover retention, marketing, and the customer of today! We also look back at 2019 and what an amazing year it was for Fixed Ops.
Be ready to take down some notes as Jeff shares two very powerful word tracks and strategies that you can implement in your dealership today to guide you in retention and creating the right expectation from the greeting!
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can connect with Jeff:
LinkedIn: https://www.linkedin.com/in/jcprotalk/
Mobile: 800-248-2931
Email: [email protected]
Write Service and Write Your Own Paycheck Book: https://thejeffcowan.com/product/write-service-write-paycheck-hardback-book/
Amazon link: https://www.amazon.com/Write-Service-Your-Own-Paycheck-ebook/dp/B07496HMJX
Link to upcoming events: https://www.automotiveservicetraining.com/upcoming-events/
Purchase tickets to upcoming events: https://thejeffcowan.com/product/workshops/
Link to additional information: https://www.automotiveservicetraining.com/
twitter: JCowansProTalk
Also, don’t forget to check us out at our website and on the following platforms:
Website: https://www.herbanderson.me/
http://dealertalk.biz/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer
LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
In this session, I talk with Jeff Bounds, head of Cardone Automotive Resource (C.A.R) about the impact of training within the automotive industry and why we need to rethink how we go about it in the landscape of today.
I have consulted with many dealers and the one constant is turnover. Almost every dealership I have collaborated with suffers from insanely high turnover within their stores. For some reason, decision-makers within the dealership look at this as a cost of doing business and not as a preventable practice if they provide the tools necessary for the team members to improve in all aspects of their professional careers.
Also, Jeff has offered for anybody that is listening to this podcast a FREE seat in the upcoming 10X Automotive Academy https://10xautoacademy.com/, which will take place on March 19 in Miami, FL.
Email Jeff at [email protected]
And... If you are looking for ways for your teams to level up, then check out these resources available to you
- SECRETS TO CLOSING THE SALE WORKSHOP: https://secretstoclosingworkshop.com/
- PHONE SALES ACADEMY: https://10xphonesales.com/
- OBJECTION HANDLING MASTERCLASS: https://objectionsmasterclass.com/
Email Jeff with Promo Code DEALERTALKPROMO and get awesome savings on these incredible courses!
Here is how you can connect with Jeff:
Email:[email protected]
LinkedIn: linkedin.com/in/jeffbounds
Twitter: https://twitter.com/jeffbounds
Instagram: https://www.instagram.com/jeffbounds/
Also, don’t forget to check us out at our website and on the following platforms:
Website: https://www.herbanderson.me/
http://dealertalk.biz/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer
LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
In this session, John talks about the importance of having your website ready to answer any question visitors might have in order to capture the most engagement! Your website should be the best sales-person in the dealer and measuring performance ensures you are set up for success.
Also, when it comes to video how are you using its power to connect with buyers and break the ice?
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can reach John:
LinkedIn: https://www.linkedin.com/in/john-resurreccion-185074bb/
Email: [email protected]
Mobile: 619.852.5162
Website: https://keepsellingcarslikecandybars.com/
Also, don’t forget to check us out at our website and on the following platforms:
Website: https://www.herbanderson.me/
http://dealertalk.biz/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer
LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
During this session we spent some time with the Man in Orange; Jason Harris, talking about ways that we can take back control of our inventory and make sure that we are setting our dealerships and their respective departments up for success in 2020!
This session was a lot of fun and extremely insightful, make sure to tune-in for a great conversation and some leave-behinds that you can implement today!
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can connect with Jason:
LinkedIn: https://www.linkedin.com/in/strategywithjason/
Email: digitaldealershipsolutions.ca
Twitter: https://twitter.com/StratWJason
Podcast: https://strategywithjason.com/podcasts/
Also, don’t forget to check us out at our website and on the following platforms:
Website: https://www.herbanderson.me/
http://dealertalk.biz/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg/featured?sub_confirmation=1
Twitter: https://twitter.com/TalkDealer
LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
In this session, I talk to the man himself #therealbradlea about the car business, from his early beginnings to his leadership role, and of course, how to effectively train the automotive sales professionals of today.
Also, Brad drops a challenge for all the decision-makers out there who want to put him to the test: now that you know, the question is, do you care?
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can reach Brad:
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/bradlea/
YouTube: https://www.youtube.com/user/VTBRADLEA
Instagram: https://www.instagram.com/therealbradlea/
Website: https://www.bradlea.com/
Training: https://www.bradlea.com/training/
Podcast: https://www.bradlea.com/dropping-bombs/
Also, don’t forget to check us out at our website and on the following platforms:
Website: www.dealertalk.biz
https://www.herbanderson.me/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
Twitter: https://twitter.com/TalkDealer
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
Are you aware of the power of the female consumer? In this session with talk with Katie Mares about this very topic. In a world where the "Experience" seems to be something, everybody is focused on, tailoring your dealership to appeal to both female costumers and employees alike can help you create a differentiator by understanding the female perspective!
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can reach Katie:
LinkedIn: linkedin.com/in/katie-mares-ctdp-mcatd-cpsa
Email: [email protected]
YouTube: https://www.youtube.com/channel/UCONehkugIb8W0pVxGYmvhIQ
Website: Blog: https://katiemares.com/blog/
Training: https://katiemares.com/training/
Also, don’t forget to check us out at our website and on the following platforms:
Website: www.dealertalk.biz
https://www.herbanderson.me/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
Twitter: https://twitter.com/TalkDealer
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
Are you proactively looking at the industry and preparing for the future?
In this session, I have a thought-provoking conversation with Max Zanan about the future of the industry and how companies like CARVANA are taking advantage of some of the gaps in the space. In order to prepare for the future, we have look at all angles and make sure that we are proactive in our approach.
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can reach Max:
LinkedIn: linkedin.com/in/maxzanan
Email: [email protected]
Mobile: 917-903-0312
Twitter: MaxZanan
Instagram: https://www.instagram.com/stories/max.zanan/
Website: maxzanan.com
Link to buy the books:
https://www.amazon.com/Max-Zanan/e/B07785FM9B/ref=dp_byline_cont_book_1
Link to schedule dealership training:
https://www.perfectdealershiptraining.com/
Link to the Perfect Dealership Conference taking place in New York City on April 9th:
https://www.perfectdealershipconference.com/
Also, don’t forget to check us out at our website and on the following platforms:
Website: www.dealertalk.biz
www.herbanderson.me
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
Are you setting effective goals and most importantly are you reaching them?
Tune in to this session with Joseph Rosales, a repeat guest on the show, for an in-depth conversation on how to effectively make the difference between goal-setting and goal-attaining!
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can reach Joseph:
LinkedIn: https://www.linkedin.com/in/josephrosales/
Email: [email protected]
Mobile: 609-760-9066
Text give-a-way: 77948 (text performance)
Also, don’t forget to check us out at our website and on the following platforms:
Websites: http://dealertalk.biz/
https://www.herbanderson.me/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer
LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/
Thank you for tuning in and as usual, we will TALK later!
Welcome back to another episode!
In this special session, we speak with Damon Egan, a veteran of the industry that has held many roles in the dealership world. Now, as the Fixed Operation Director for one of the largest stores in Canada, we get direct insights into how change has become a critical component to his success and how he is using the power of digital to elevate his department!
You are going to want to have a pen and paper for this one, as the information is practical and very relevant to the current landscape of the industry.
Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
Here is how you can connect with Damon:
LinkedIn: linkedin.com/in/damon-egan-b3b92990
Mobile: 780.224.4103
Email: [email protected]
Also, don’t forget to check us out at our website and on the following platforms:
Website: www.dealertalk.biz
https://www.herbanderson.me/
Facebook: https://www.facebook.com/Dealertalk/
Instagram: https://www.instagram.com/dealertalk/
YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
twitter: https://twitter.com/TalkDealer
Thank you for tuning in and as usual, we will TALK later!
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