DEALER TALK

DEALER TALK

By Herb AndersonLeisureAutomotive
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DEALER TALK episodes

  • Jeff Cowan - The Service Department Conversation Part 2

    Welcome back to another episode!


    Jeff Cowan is back for a continuation of our conversation in Season 3. We cover retention, marketing, and the customer of today! We also look back at 2019 and what an amazing year it was for Fixed Ops.


    Be ready to take down some notes as Jeff shares two very powerful word tracks and strategies that you can implement in your dealership today to guide you in retention and creating the right expectation from the greeting!


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!


    Here is how you can connect with Jeff:

    LinkedIn: https://www.linkedin.com/in/jcprotalk/

    Mobile: 800-248-2931

    Write Service and Write Your Own Paycheck Book: https://thejeffcowan.com/product/write-service-write-paycheck-hardback-book/

    Amazon link: https://www.amazon.com/Write-Service-Your-Own-Paycheck-ebook/dp/B07496HMJX

    Link to upcoming events: https://www.automotiveservicetraining.com/upcoming-events/

    Purchase tickets to upcoming events: https://thejeffcowan.com/product/workshops/

    Link to additional information: https://www.automotiveservicetraining.com/

    twitter: JCowansProTalk


    Also, don’t forget to check us out at our website and on the following  platforms:


    Website: https://www.herbanderson.me/

    http://dealertalk.biz/

    Facebook: https://www.facebook.com/Dealertalk/

    Instagram: https://www.instagram.com/dealertalk/

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

    twitter: https://twitter.com/TalkDealer

    LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/


    Thank you for tuning in and as usual, we will TALK later!

    51 min
  • Jeff Bounds - Training Does Not Work!

    Welcome back to another episode!


    In this session, I talk with Jeff Bounds, head of Cardone Automotive Resource (C.A.R) about the impact of training within the automotive industry and why we need to rethink how we go about it in the landscape of today. 


    I have consulted with many dealers and the one constant is turnover. Almost every dealership I have collaborated with suffers from insanely high turnover within their stores. For some reason, decision-makers within the dealership look at this as a cost of doing business and not as a preventable practice if they provide the tools necessary for the team members to improve in all aspects of their professional careers.


    Also, Jeff has offered for anybody that is listening to this podcast a FREE seat in the upcoming 10X Automotive Academy https://10xautoacademy.com/, which will take place on March 19 in Miami, FL.


    Email Jeff at [email protected]


    And... If you are looking for ways for your teams to level up, then check out these resources available to you


    - SECRETS TO CLOSING THE SALE WORKSHOP: https://secretstoclosingworkshop.com/

    - PHONE SALES ACADEMY: https://10xphonesales.com/

    - OBJECTION HANDLING MASTERCLASS: https://objectionsmasterclass.com/


    Email Jeff with Promo Code DEALERTALKPROMO and get awesome savings on these incredible courses! 


    Here is how you can connect with Jeff: 

    LinkedIn: linkedin.com/in/jeffbounds

    Twitter: https://twitter.com/jeffbounds

    Instagram: https://www.instagram.com/jeffbounds/


    Also, don’t forget to check us out at our website and on the following  platforms:


    Website: https://www.herbanderson.me/

    http://dealertalk.biz/

    Facebook: https://www.facebook.com/Dealertalk/

    Instagram: https://www.instagram.com/dealertalk/

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

    twitter: https://twitter.com/TalkDealer

    LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/



    Thank you for tuning in and as usual, we will TALK later!






    50 min
  • John Resurreccion Part 2 - Website; Best Sales Person in the Dealership and Using Video Effectively

    Welcome back to another episode! 


    In this session, John talks about the importance of having your website ready to answer any question visitors might have in order to capture the most engagement! Your website should be the best sales-person in the dealer and measuring performance ensures you are set up for success. 


    Also, when it comes to video how are you using its power to connect with buyers and break the ice? 


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!


    Here is how you can reach John:

    LinkedIn: https://www.linkedin.com/in/john-resurreccion-185074bb/

    Mobile: 619.852.5162

    Website: https://keepsellingcarslikecandybars.com/


    Also, don’t forget to check us out at our website and on the following  platforms:


    Website: https://www.herbanderson.me/

    http://dealertalk.biz/

    Facebook: https://www.facebook.com/Dealertalk/

    Instagram: https://www.instagram.com/dealertalk/

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

    twitter: https://twitter.com/TalkDealer

    LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/


    Thank you for tuning in and as usual, we will TALK later!



    1 hr 4 min
  • Jason Harris - Taking Back Control of Your Inventory!

    Welcome back to another episode! 


    During this session we spent some time with the Man in Orange;  Jason Harris, talking about ways that we can take back control of our inventory and make sure that we are setting our dealerships and their respective departments up for success in 2020!  


    This session was a lot of fun and extremely insightful, make sure to tune-in for a great conversation and some leave-behinds that you can implement today!  


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day! 


    Here is how you can connect with Jason: 

    LinkedIn: https://www.linkedin.com/in/strategywithjason/ 

    Email: digitaldealershipsolutions.ca 

    Twitter: https://twitter.com/StratWJason

    Podcast: https://strategywithjason.com/podcasts/ 


    Also, don’t forget to check us out at our website and on the following platforms: 

    Website: https://www.herbanderson.me/ 

    http://dealertalk.biz/

    Facebook: https://www.facebook.com/Dealertalk/ 

    Instagram: https://www.instagram.com/dealertalk/ 

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg/featured?sub_confirmation=1

    Twitter: https://twitter.com/TalkDealer 

    LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/ 


    Thank you for tuning in and as usual, we will TALK later!

    59 min
  • The Real Brad Lea - Do You Know and Do You Care?

    Welcome back to another episode!


    In this session, I talk to the man himself #therealbradlea about the car business, from his early beginnings to his leadership role, and of course, how to effectively train the automotive sales professionals of today.


    Also, Brad drops a challenge for all the decision-makers out there who want to put him to the test: now that you know, the question is, do you care?


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!


    Here is how you can reach Brad:

    LinkedIn: https://www.linkedin.com/in/bradlea/

    YouTube: https://www.youtube.com/user/VTBRADLEA

    Instagram: https://www.instagram.com/therealbradlea/

    Website: https://www.bradlea.com/

    Training: https://www.bradlea.com/training/

    Podcast: https://www.bradlea.com/dropping-bombs/


    Also, don’t forget to check us out at our website and on the following  platforms:


    Website: www.dealertalk.biz 

    https://www.herbanderson.me/

    Facebook: https://www.facebook.com/Dealertalk/ 

    Instagram: https://www.instagram.com/dealertalk/ 

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber 

    Twitter: https://twitter.com/TalkDealer


    Thank you for tuning in and as usual, we will TALK later!

    52 min
  • Katie Mares - The Automotive Retail Experience for Her!

    Welcome back to another episode! 


    Are you aware of the power of the female consumer? In this session with talk with Katie Mares about this very topic.  In a world where the "Experience" seems to be something, everybody is focused on, tailoring your dealership to appeal to both female costumers and employees alike can help you create a differentiator by understanding the female perspective!  


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day! 


    Here is how you can reach Katie: 

    LinkedIn: linkedin.com/in/katie-mares-ctdp-mcatd-cpsa 

    YouTube: https://www.youtube.com/channel/UCONehkugIb8W0pVxGYmvhIQ 

    Website: Blog: https://katiemares.com/blog/ 

    Training: https://katiemares.com/training/ 


    Also, don’t forget to check us out at our website and on the following  platforms: 


    Website: www.dealertalk.biz 

    https://www.herbanderson.me/

    Facebook: https://www.facebook.com/Dealertalk/ 

    Instagram: https://www.instagram.com/dealertalk/ 

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber 

    Twitter: https://twitter.com/TalkDealer 


    Thank you for tuning in and as usual, we will TALK later!

    55 min
  • Max Zanan - The CARVANA Threat and How to Proactively Prepare!

    Welcome back to another episode!


    Are you proactively looking at the industry and preparing for the future?


    In this session, I have a thought-provoking conversation with Max Zanan about the future of the industry and how companies like CARVANA are taking advantage of some of the gaps in the space. In order to prepare for the future, we have look at all angles and make sure that we are proactive in our approach.


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!


    Here is how you can reach Max:

    LinkedIn: linkedin.com/in/maxzanan

    Mobile: 917-903-0312

    Twitter: MaxZanan

    Instagram: https://www.instagram.com/stories/max.zanan/

    Website: maxzanan.com

    Link to buy the books:

    https://www.amazon.com/Max-Zanan/e/B07785FM9B/ref=dp_byline_cont_book_1

    Link to schedule dealership training:

    https://www.perfectdealershiptraining.com/

    Link to the Perfect Dealership Conference taking place in New York City on April 9th:

    https://www.perfectdealershipconference.com/


    Also, don’t forget to check us out at our website and on the following  platforms:


    Website: www.dealertalk.biz

    www.herbanderson.me 

    Facebook: https://www.facebook.com/Dealertalk/

    Instagram: https://www.instagram.com/dealertalk/

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

    twitter: https://twitter.com/TalkDealer


    Thank you for tuning in and as usual, we will TALK later!

    46 min
  • Joseph Rosales - Effective Goal Setting

    Welcome back to another episode!


    Are you setting effective goals and most importantly are you reaching them?


    Tune in to this session with Joseph Rosales, a repeat guest on the show, for an in-depth conversation on how to effectively make the difference between goal-setting and goal-attaining!


    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!


    Here is how you can reach Joseph: 

    LinkedIn: https://www.linkedin.com/in/josephrosales/

    Mobile: 609-760-9066

    Text give-a-way: 77948 (text performance)


    Also, don’t forget to check us out at our website and on the following  platforms:


    Websites: http://dealertalk.biz/

    https://www.herbanderson.me/

    Facebook: https://www.facebook.com/Dealertalk/

    Instagram: https://www.instagram.com/dealertalk/

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

    twitter: https://twitter.com/TalkDealer

    LinkedIn: https://www.linkedin.com/in/herb-r-anderson-mba%F0%9F%8E%99-503546b/


    Thank you for tuning in and as usual, we will TALK later!




    54 min
  • Damon Egan - Fixed Ops Digital Strategy and How to Embrace Change to Maximize Profits!

    Welcome back to another episode! 


    In this special session, we speak with Damon Egan, a veteran of the industry that has held many roles in the dealership world. Now, as the Fixed Operation Director for one of the largest stores in Canada, we get direct insights into how change has become a critical component to his success and how he is using the power of digital to elevate his department! 


    You are going to want to have a pen and paper for this one, as the information is practical and very relevant to the current landscape of the industry.


     Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day! 


    Here is how you can connect with Damon: 

    LinkedIn: linkedin.com/in/damon-egan-b3b92990 

    Mobile: 780.224.4103


    Also, don’t forget to check us out at our website and on the following  platforms: 


    Website: www.dealertalk.biz 

    https://www.herbanderson.me/

    Facebook: https://www.facebook.com/Dealertalk/ 

    Instagram: https://www.instagram.com/dealertalk/ 

    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber 

    twitter: https://twitter.com/TalkDealer 


    Thank you for tuning in and as usual, we will TALK later!

    52 min
  • Cameron Cresswell - The Australia Market - Special Guest Edition
    Welcome back to another episode!
    In this special session, we speak with Cameron Cresswell, the owner/founder of Automotive Talent, an Australian company that specializes in connecting talented individuals with dealerships! Check the website here: http://www.automotivetalent.com.au/
    It was a lot of fun to learn about a completely different market and find out how similar we actually are, regardless of culture and the distance that exists between us.
    Please, if you liked this episode, be sure to share it – and the podcast as well - with people that can benefit from the information so they can implement it in their day-to-day!
    Here is how you can connect with Cameron:
    LinkedIn: linkedin.com/in/cameroncresswell
    Mobile: 0429845138
    Twitter: CamCresswell
    Also, don’t forget to check us out at our website and on the following  platforms:
    Website: www.dealertalk.biz
    https://www.herbanderson.me/
    Facebook: https://www.facebook.com/Dealertalk/
    Instagram: https://www.instagram.com/dealertalk/
    YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber
    twitter: https://twitter.com/TalkDealer
    Thank you for tuning in and as usual, we will TALK later!
    43 min

About DEALER TALK

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The podcast that is designed to bring today's insights to automotive retail professionals from the people who are LIVING it day in and day out!