A new year presents new opportunities to grow and prosper. Building a strong team is on the mind of so many right now as the auto industry pivots again. feeling inspired talking with Bill Carmichael, former CEO of Summit Automotive Partners who led 14 years in this role. He started as a vehicle salesperson and rose through every rank to become CEO. This casual chat will endorse leaders who are carefully growing their business, teams and self. Bill shares many lessons learned that are so relevant in todays times. “Stay curious. Stay humble. If you see a problem, fix it so it’s sustained." "Build a culture so strong that the people within will defend it. If you don’t want to be part of the culture, they will reject you. That’s a transfer of ownership, so we don’t have to remind people anymore. When you can get proper buy in at this level, our jobs are easier, customers are happier and we can create the magical high performance team.” - Bill Carmichael Bill's Favorite Books:
Service-Profit Chain, James Heskett, W. Earl Sasser, Jr, Leonard A. Schlesinger
7 Habits of Highly Successful People, Stephen Covey
- “With People, slow is fast and fast is slow”
21 Irrefutable Laws of Leadership, John C. Maxwell
Changing Minds, Howard Gardner
Difficult Conversation, Douglas Stone, Bruce Patton, Shelia Heen
The 5 Temptations of a CEO, Patrick Lencioni
4 Disciplines of Execution, Chris McChesney, Sean Covey, and Jim Harding
Thinking Fast and Slow, Daniel Kahneman
Punished By Rewards, Alfie Kohn
Drive, Danial Pink
Multipliers, Liz Weisman
The Way of Integrity, Martha Black
As the Man Thinkith, James Allen
The Ego is the Enemy, Ryan Holiday
From Strength to Strength, Arthur C. Brooks
The Power of Positive Thinking, Norman Vincent Peale
How to Win Friends and Influence People, Dale Carnegie
Dealer Talk with Jen Suzuki Podcast |
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