This week, Andy answers two listener questions!

Our first question is from someone who wants to know how to deal with people who are listening only in order to respond...and not listening with an ear to resolving the situation.

The second question is from a reader who wants to know how to turn concepts from a book into effective action.

Be sure to listen for Andy's take on why instruction from a friend who has authority in your life is often easier than taking advice from your spouse.

If you have a question you'd like Andy to answer on THE PROFESSIONAL NOTICER, please contact us at:

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