In addition to dealing with a generation of students who feel entitled to good grades and special treatment, teachers are often finding they have to deal with parents who feel equally entitled. How do savvy teachers handle parents in the age of entitlement?

Dr. Mari Cortez is co-autho of Parents as Partners in Education. Karen Deerwester is the owner of Family Time Coaching & Consulting, as well as the Mommy & Me director. She is the author of The Entitlement-Free Child. Nancy Flanagan is a retired teacher, with 31 years as a K-12 Music specialist. She is co-founder of the Network of Michigan Educators.