Lululemon was once the brand every fitness enthusiast aspired to wear: for its exceptional quality and strong community.
But something shifted. Through a series of misjudged positioning choices and marketing decisions that failed to resonate, the brand began to lose its cultural grip. Sales dropped, even though the fitness market kept growing.
In this episode of Decode Sessions, we unpack how a market leader can falter simply by losing control of its narrative.
Because a brand is never just what it sells, it's the story it tells, the associations it builds, and the place it occupies in culture.
A case study that shows how perception can be just as critical as performance.