This episode dives into the growing issue of workplace languishing, in which over 60% of workers feel disengaged and disconnected. Advita Patel explores the core role confidence and leadership behaviours play in fostering a psychologically safe environment that boosts engagement, innovation, and retention.
The alarming statistics on workplace disengagement from the 2026 Workplace Wellbeing ReportThe concept of languishing: what it is and how it manifests silently in teamsWhy the “listening to action gap” damages trust and engagementThe importance of psychological safety and its link to productivity and innovationHow confidence is a collective cultural issue, not just individual bravadoPractical prompts for leaders to build more psychologically safe work environmentsThe influence of leadership behaviours on team confidence and engagementTips to recognise and address uneven psychological safety within teams00:00 - The surprising statistic on worker languishing and its global impact
00:25 - The differences in engagement levels between US and UK workers
00:51 - The decline in global employee engagement and its economic toll
01:20 - Why leadership is at the heart of workplace disengagement
02:09 - Introduction to the episode and what confidence truly looks like at work
02:26 - The core problem of workplace languishing and misconceptions about wellness fixes
03:11 - Defining languishing: what it looks like inside and outside the workplace
03:36 - How languishing can be invisible and what behaviours signal it
04:04 - Examples of disengaged behaviours in meetings and teamwork
04:28 - The reality that most of the workforce is affected and why simple perks won’t fix it
04:52 - The “listening to action gap” and its role in eroding trust
05:02 - Why employees feel unheard and the importance of closing the feedback loop
05:59 - The critical role of psychological safety in employee engagement
06:18 - Concrete examples of psychological safety and its impact on performance
07:12 - The business case for emotional safety, especially for underrepresented groups
08:04 - Clarifying what psychological safety isn’t: no conflict, no challenge
08:57 - How psychological safety boosts innovation and prevents crises
09:25 - Connection between confidence, safety, and organisational culture
10:00 - Leaders’ influence in creating environments where people can speak up
10:29 - The value of honest conversations and healthy disagreement
11:09 - Confidence as a culture, not just an individual trait
11:18 - The signals leaders send daily and their impact on confidence
12:22 - Four prompts for leaders to foster psychological safety this week:
Where are you making it safe not to know?What is your feedback-to-action ratio?Who in your team feels psychologically safe?How are your behaviours shaping the environment?13:16 - The importance of openly admitting uncertainty and fostering collaboration
13:52 - The need to close the feedback loop and visibly act on input
14:34 - Recognising inequities in psychological safety among diverse groups
15:48 - The influence of managers on employee engagement and confidence
16:16 - Demonstrating vulnerability and self-awareness as leadership tools
16:52 - Checking power dynamics and how decisions influence confidence levels
17:19 - The global nature of the workplace wellbeing crisis
17:46 - How confidence is rooted in trust and behavioural consistency
18:07 - Small actions that can start reversing disengagement and eroding safety
18:58 - How leadership creates conditions for confidence to thrive, not just training or policies
19:04 - Tips for reflecting on your team’s confidence and safety environment
Decoding Confidence - Book by Advita Patel University of Illinois 2026 Workplace Wellbeing ReportGallup State of the Global Workplace ReportWant to understand more about which confident habit you should focus on first? Take the free assessment, and the results will be sent to you immediately.