Delta CX Live Streamed Podcasts

Delta CX Live Streamed Podcasts

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Delta CX Live Streamed Podcasts episodes

  • Ep 038: UX Job Title and Description Red Flags
    Special guest Mitchell Wakefield joins to discuss the issues we see in UX job descriptions and titles. When should you negotiate for a higher title? Are you still a “Director” if you’re doing all the tactical work? What hints can we find in job descriptions that tell us this company might be low UX maturity, setting you up to fail, or looking for the impossible unicorn?
    We also ended up talking about UX boot camps.
    1 hr 3 min
  • Ep 38: UX Job Title and Description Red Flags
    Special guest Mitchell Wakefield joins to discuss the issues we see in UX job descriptions and titles. When should you negotiate for a higher title? Are you still a “Director” if you’re doing all the tactical work? What hints can we find in job descriptions that tell us this company might be low UX maturity, setting you up to fail, or looking for the impossible unicorn?
    We also ended up talking about UX boot camps.
    1 hr 3 min
  • Ep 037: So You Want To Work In UX (UX Education, May 2020)

    Today’s podcast is not just what do I suggest when it comes to learning UX… I’ll also be going into why do you want to get into UX and what is working in UX really like. I find that some people are going into it for reasons that will work against them later. Many don’t even know what UX really is, which leads to choosing bad courses or schools.

    So let’s climb the mountain slowly. I’ll hit a bunch of relevant topics along the way, and then answer the questions I get most: Which boot camps do I recommend? Which universities have the best programs? Can I self-study? What does it take for me to be ready for my first UX job? And what role does mentoring or coaching play?

    1 hr 1 min
  • Ep 035: The “Lean UX” Book is Neither Lean Nor UX
    The “Lean UX” book was widely rejected by UX practitioners and experts, especially the second edition of the book. But this book was completely adopted by software dev approaches like SAFe Agile and Scrum.org. We’ll take a look at why this book is so flawed, why UX pros would want to reject it, and why software dev and engineering wants to embrace it. Throw away your Lean UX Canvas. Learn why the Lean UX book is at the core of most of the anti-UX problems you have at your job.
    1 hr 28 min
  • Ep 034: Clinical UX Puts the H in HCD
    We were live with Dr Gyles Morrison (he says Google him for the many ways you can connect with him) talking about Clinical UX, a term he invented. And I see that I had my title spelled incorrectly the whole time on the screen. Oops! Anyway, this was a really lively chat with great info from Dr Gyles plus lots of questions from the YouTube and LinkedIn chats!
    58 min
  • Ep 033: UX Networking
    With the down economy, layoffs, and so many new UX juniors looking for their first jobs, everybody keeps telling everybody to “network.” But what does that mean? When does that work? When is it a waste of time? I did a surprise, unscheduled podcast to give my advice on these matters. Let’s be more active and let’s create human connections. You can collect people but how does anybody feel connected to you?
    How can any of us get to know YOU? That’s where the connection happens. It doesn’t happen from you clicking LIKE and it doesn’t happen from someone saying, “I have 40,000 new followers in the last week and you can too! Comment here and meet each other!” That gives them a huge bump in the LI algorithm, but what did you really get?
    Let’s take a fresh look at various types of #networking and how we can sharpen what we’re doing.
    57 min
  • Ep 032: UX and Agile Software Development
    A long presentation on why UX and Agile have such a hard time trying to blend together. Learn where and why Agile seems to so deeply misunderstand or underestimate UX, and what we can do about it. This podcast is aimed at CX and UX workers, but is also great for engineers, product managers, project managers, business analysts, Agile coaches, and Scrum Masters.
    1 hr 33 min
  • Ep 031: The UX Tipping Point of Pal Mickey
    Have you ever heard of a Walt Disney World invention called “Pal Mickey”? Probably not, yet he’s one of the most innovative and interesting products in decades. He led to Disney’s MagicBands, which you may or may not have heard of. Pal Mickey is conveniently left out of a famous speaker’s presentation that says Disney was in the “UX dark ages” for the period of time Pal Mickey was being developed and was released to the public.
    It’s time for you to learn what that speaker didn’t tell you.
    Learn about Pal Mickey, MagicBands, why they are both important to know more about, and how Disney Parks are never in the “UX dark ages.” This podcast goes beyond the UX tipping point of Pal Mickey to also expose the speaker’s very flawed model of UX maturity, and how he sets up the whole talk to try to convince you to hire him for private training… while giving you no actionable information or advice.
    52 min

About Delta CX Live Streamed Podcasts

From the publisher's feed

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!