This episode is part of our special series focused on Diversity and Inclusion. In this series I will be talking with leaders in the payments industry (and maybe some experts from outside of the industry) about diversity and inclusion. It has been proven that a diverse workforce and diverse management team leads to increased creativity, better decision making, reduced employee turnover and increased profit – as well as many other benefits that we will be talking about. 

This special series is brought to you by Wnet and Paysafe.

Wnet or Women's Network in Electronic Transactions is celebrating 15 years of helping women achieve greater personal success, influence, and professional parity in the payments industry. Wnet is a not-for-profit organization with a mission of creating a stronger and more diverse industry by empowering and investing in women. Learn how at wnetonline.org.

Paysafe is a leading, global specialized payment provider. They’ve been driving innovation in and around payments for over 20 years all over the globe for both businesses and consumers. Paysafe believes Diversity and Inclusion is not just a checkbox, but rather a journey in which they are fully committed to being on around the world. Learn more at www.paysafe.com. 

I’m honored to be joined on the ninth episode of our special series on D&I by Tracey McCant Trentel. 

Tracey is the Vice President, Business Integration, for Paysafe. She joined their leadership team last year and is responsible for oversight of a portfolio of strategic initiatives designed to deliver an outstanding and differentiated customer experience that will ultimately drive business growth.   

Before joining Paysafe, Tracey established herself as an accomplished leader in service delivery and process re-engineering, always targeting heightened customer satisfaction. 

She previously worked for Worldpay where she was responsible for managing various complex business transformation projects that incorporated work process redesign and the implementation of new cost-effective technologies. 

Before Worldpay, she gained wide-ranging experience working for high profile companies such as Dow Chemical, Newell Rubbermaid, and the Coca-Cola Company. 

Tracey holds a BSE in Chemical Engineering from Tulane University and is both a certified Six Sigma Black belt and PMP.  She currently resides in her hometown of Atlanta, GA.