In this episode, Suncoast Credit Union’s Director of Payment Operations, Brandi Forrester discusses how instant payments are transforming experiences for its members and helping improve financial inclusion. From helping underserved communities access funds faster to streamlining internal operations, Brandi shares Suncoast’s journey to launching real-time payments on the RTP® network. Hear her insights on fraud prevention, implementation, and why speed and accessibility matter most to the members who need it every day.

In this episode, we sit down with Pat Mason, CEO of Sun Credit Union, along with Leslie Payne, Sun’s Director of Accounting, and Barb Kren, Member Success Executive at Corporate One, to discuss Sun’s early experience joining the RTP® network. Just days into their instant payments journey, the team shares insights on building the instant payments business case, gaining board support, and navigating implementation with Corporate One. From member benefits to operational efficiencies, this conversation highlights why the RTP network is becoming a critical payments innovation for credit unions.

In this special Payments Nerds® episode, Greg Myers, host of the Leaders in Payments podcast, joins to explore themes that are outlined in the "Women Leaders in Payments" series, including mentorship, risk-taking, and leadership. As a special bonus, you can hear Myers' full interview with Sheffali Welch, COO of The Clearing House, who was part of the "Women Leaders in Payments" series.

In this episode, Deana Bartel of Randolph Brooks Federal Credit Union (RBFCU) discusses how the $18 billion credit union built its instant payments business case. From evaluating ACH transactions and digital wallet flows to addressing fraud, compliance, and staffing concerns, RBFCU shares lessons from its launch on the RTP® network. Hear how the credit union is keeping deposits in-house, preparing for send capabilities, and positioning members for faster, more seamless money movement.

Discover how NFTYDoor is transforming the home equity lending experience with instant payments over the RTP® network. Jonathan Spinetto, NFTYDoor’s Co-Founder, and Ani Narayan of Modern Treasury explore how digital innovation is speeding up Home Equity Line of Credit (HELOC) funding—even on weekends. Learn how automation, real-time payments, and a seamless online process are reshaping lending, improving customer experience, creating a competitive advantage, and giving borrowers quicker access to money when they need it most.

In this episode, GBank EVP and COO Tara Campbell shares her journey implementing the RTP® network at two banks—most recently leading GBank’s go-live with both send and receive capabilities. Learn how GBank built a compelling business case for instant payments by targeting the gaming sector, addressed operational and risk challenges, and collaborated with third-party providers. Tara also offers insights on industry trends, education strategies, and why 24/7 payments are becoming essential for financial institutions of all sizes.

Why are corporates turning to instant payments and where are they seeing the biggest returns? In this episode, payments experts Irfan Ahmad, from Bank of America, and Dr. Leo Lipis of Lipis Advisors, explore the possible obstacles to adopting instant payments, how corporations are addresses these challenges, and how adoption of real-time payments by businesses is accelerating. They dive into compelling instant payments use cases, including gig economy payouts, insurance disbursements, factoring for small trucking companies, high-value B2B transactions, and earned wage access. Learn how instant payments are improving cash flow, enabling digital workflows, and creating better customer experiences.

Building the Better Payments Journey: Innovation, Rails, and Customer Experience

On this Payments Nerds® episode, a powerhouse panel of payments experts unpack the evolving landscape of payments in the U.S. From real-time rails to customer expectations, they explore how innovation, data, and collaboration are reshaping the journey. Discover why seamless, secure, and smarter payments matter more than speed alone—and what it takes to meet diverse needs in a decentralized financial ecosystem.

In this episode, Colin Eagan of Veridian Credit Union and Kathy Duffer of First Internet Bank dive into how their institutions navigated the adoption of real-time payments. From building the business case and educating executives to analyzing customer data for instant payment trends, and moving from receive-only to send capabilities on the RTP network, they reveal lessons learned, surprising use cases, and the impact on deposit growth and customer behavior. This episode is must-listen for banks and credit unions that are looking to join the real-time payments revolution.

Devon Marsh from Nacha and Jason Carone from The Clearing House explore the surprising momentum behind the 51-year-old ACH network – and why it’s still growing strong. 

From record-breaking volumes to the rising demand for faster payments, they unpack what’s fueling ACH growth and how the network remains the payments backbone of the U.S. economy through reliability at scale. The conversation also touches use cases on ACH, the growing volume of same-day ACH, and why offering multiple payment rails – from traditional ACH to the RTP® network – is more important than ever.