Diary of a Doer

No matter what your business is, you serve people.

You're not just "doing stuff" or "providing a service" -- you are solving a problem that a person has.

The trouble is, many of us start looking at the people we serve in a silo. We don't see them, or serve them, as a "whole person."

I believe all Leaders are capable of serving the whole person. Ready to find out how? Listen to today's episode to learn.

In today's episode you'll hear:

- How to view the whole person BEYOND the ideal customer avatar

- Why it's OK to pushback on what your client THINKS they need

- Why you must care about ALL aspects of your client, not just ONE area of their life or business

- How to let your client be the HERO so you can be the guide.

Boundaries are a learned skill, whether you are an assistant, a leader, or a team member. We all have to practice setting and holding boundaries. We have to make it a habit.

In this episode, I want to explore how to improve your boundaries as a leader. I'll also touch on how to support healthy boundaries with your team.

In today's episode you'll hear:

- Why it can be challenging to establish HEALTHY boundaries

- Three different boundary types

- How to make boundaries a HABIT

- How true behavior change is rooted in IDENTITY change

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

Have you ever been self-conscious about your leadership style? Or worried that your leadership doesn't fit the mold for what a leader "should" be?

I feel this way all the time.

Sometimes I feel like I'm really thriving in my leadership seat. Other days, I feel totally insecure that I'm not good enough and don't know what I'm doing.

It's the realization that — shit. I'm not perfect.

I can have one or twenty people on my team and it doesn't matter. I will ALWAYS be learning how to lead.

In today's episode you'll hear:

- Why it's OK to feel ROUGH around the edges in your leadership.

- Why your leadership style doesn't have to adhere to typical STEREOTYPES.

- How to own your IMPERFECTIONS while still being accountable to your growth.

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

Have you ever been in a relationship — whether it was a friendship, marriage or member of your family — that got strained?

It sucks, doesn't it?

Even if you're someone who is comfortable having hard conversations, it's hard to face someone who has let you down, or to call an elephant out in the room when something isn't working.

Every relationship will have strain, including the one with your Assistant.

This is NORMAL. But that doesn't mean the relationship can stay there if you two are ever going to grow.

Today, I'm going to share 3 strategies to help you recalibrate the strained relationship you have with your EA.

In today's episode you'll hear:

- How going back to onboarding BASICS can save you and your Leader's working relationship.

- Why practicing grace and FORGIVENESS helps you see and value the whole person.

- How to be sure the road to repair is a TEAM effort — and what to do if it's not.

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

This episode is for the "figure it out people." The ones who don't need to be told what to do in order to make some really great things happen.

I know from experience that when you work as an Executive Assistant, you can be asked to help your Executive with almost everything. Planning a funeral, catching and relocating a groundhog, or revising an itinerary when a lunch and a flight conflict.

How do you make it work? Well, you figure it out.

Today, I want to talk about why as a Leader it's OK and important to want to work with people who are capable of "figuring it out."

In today's episode you'll hear:

- Why as a Leader it's OK and important to want to work with people who are capable of "figuring it out."

- How your team can exceed your expectations when you don't solve problems for them.

- Why not everything is fair game to ask of your assistant -- boundaries are important!

- How to empower your team to make decisions on your behalf, while allowing mistakes to happen.

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests. If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

Have you ever allowed an aspect of your business to atrophy, waste away, or lose effectiveness due to underuse or neglect?

This can happen in many aspects of your business, can't it? Team building, finances, marketing, leads, sales, social media engagement and team morale can all suffer if you neglect them.

In today's episode you'll hear:

- How to rebuild strength where you've allowed ATROPHY or neglect

- How a trusted team can help you grow STRONGER

- Why addressing your WEAKNESS is necessary to growth

- Why building strength requires you to build TRUST, even when it's uncomfortable

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

Are you a business owner who has felt burned by an Executive Assistant or two? You're not alone.

Maybe it was your fault for not being clear with expectations. Or, maybe your former EA ghosted you without warning.

Whatever the case, trying to hire after disappointment is hard. You worry about investing time, money and resources in someone who may not work out. It's OK that you feel gun shy!

This episode is all about helping you avoid making the same mistakes with three simple strategies.

In today's episode you'll hear:

- Why it's normal to grieve or MOURN the loss of an EA who burned you, or accepted a new opportunity

- Why investing the time, money and resources to hire again is WORTH IT even if you are afraid to fail again

- What you should REFLECT on in order to learn from past mistakes

- The importance of REFRAMING your mindset -- and job description -- to attract the Right Fit

- RESOURCES you need to improve your vetting process

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

Do you struggle to get feedback from past or current customers? It can be intimidating to hear what people think. If you fear rejection or criticism, you may be tempted to not ask for feedback at all!

The problem is if we don't ask, we run the risk of LOSING unhappy clients or creating a negative customer experience.

In today's episode you'll hear:

- Why you struggle to ask for honest customer feedback.

- How to stay engaged with positive and negative feedback as you move out of daily operations.

- A strategy for creating a consistent feedback loop.

- And why you need to ask, even if everything seems fine.

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

Passion is the start of any good business idea. That, and identifying a problem.

Unfortunately, the rigor of actually creating and sustaining a business can be the reason many of you feel less passionate about what you do every day.

Today, I want to talk to you about how to keep the passion alive in your business.

I have 11 strategies that you can act on right away.

In today's episode you'll hear:

- Why losing passion for what you do feels like death by a 100,000 papercuts

- How to focus on your passion with the help of an assistant

- Why it's OK to seek passion-fueling activities outside of your business

- How to couple the "boring with the bright" to get through mundane work

- Why falling in love with the problem, rather than a solution, can keep your passion lit

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!

I think most of us leaders are aware that we STRUGGLE to stay on track with our priorities.

There are many reasons for this. Sometimes, everything really is important!

Other times, we are bombarded with interruptions, or fall victim to context switching multiple times a day.

Not to mention, real-life happens!

In today's episode you'll hear:

- Why it's hard to commit to your priorities as a leader- How your EA can create support for you to crush your goals- 7 practical strategies for staying on track with your priorities. - How identifying priority beacons can guide your course- And why taking action in the absence of clarity is often the best way forward.

Subscribe and Review

Have you subscribed to my podcast? If the answer is no, I'd love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.

If you're feeling really generous, I'd love for you to give me a review over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!