Digital Health Talks - Changemakers Focused on Fixing Healthcare

HealthIMPACT Live Presents: Patients as Partners - Ensuring Your Health System is a Partner Throughout the Patient Journey from Prevention to Recovery at Home

Originally Published:  Apr 7, 2022

YouTube Video: https://www.youtube.com/watch?v=l2qxDdZfV8s

The shift to virtual care during the pandemic has created a whole new set of patient experience and engagement challenges.  Managing the health of vulnerable patients with chronic illnesses like diabetes virtually was of particular concern.  The need for engaging accessible tools has never been greater.  In this session a healthcare leader will discuss what works and what doesn't when it comes to supporting, engaging, activating, coaching, and ultimately partnering with patients:

• Empowering patients at key decision points for a better experience and outcomes
• The power of trustworthy content with behavior-based delivery and tracking tools to enable everyone to understand health care decisions
• Leveraging analytics to provide key insights as patients struggle with decisions during the care process

Emily Dumas, Manager of Care Transitions, University of Alabama Birmingham Medical Center

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: Reimagining Traditional Claims Processes to Comply with the No Surprises Act - A Case Study about Intelligent Automation

Originally Published: April 7, 2022

YouTube Video: https://youtu.be/e0DWWPBvG0o

Congress passed the No Surprises Act in December 2020 to reduce unexpected medical bills on patients. The January 2022 deadline to implement has arrived, and on top of the ongoing public health emergency, this has presented a formidable challenge. Under the act, the burden shifts to the payer and providers to negotiate payments before the patient is sent a bill. According to estimates, nearly 1 in 5 claims related to inpatient admissions involve out-of-network services, so out-of-network providers must have standard processes for compliance and claims submission and must create relationships to work through disputes. 

With clinical and administrative staffing shortages, rampant provider burnout, and overrun emergency rooms, asking revenue cycle teams to reimagine traditional claims processes to comply with the No Surprises Act feels like a nearly impossible challenge. In this session, you will hear real-world examples of how leading health systems are using RPA and intelligent automation to address these new regulatory challenges and realize amazing benefits, including efficiencies, greater workload capacity, error reduction, and significant cost savings.  
 

• What is the motivation for and impact of the No Surprises Act on Patients, Providers, and Plans
• How to plan for the specific impacts on Health Systems revenue management 
• Understand the dispute resolution process, the payment rates, and how they will negotiate
• Learn how large healthcare organizations are using intelligent automation to meet the Act’s requirements
• Hear real-world lessons on their implementation, results to date, and opportunities to expand

Yan Chow, MD, MBA, Global Healthcare Leader, Automation Anywhere

Tyler Stowell, Senior Director, Healthcare Revenue Cycle Management, Automation Anywhere

Shahid Shah, Publisher and Chief Editor, Medigy.com

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: IoT, Ransomware, Human Factors of Cybersecurity, Data Protection and Tokenization - Understanding the Perfect Storm of Vulnerabilities to Manage Cyberthreats 

Originally Published: Apr 7, 2022

YouTube Video: https://youtu.be/d-put3vQp7w

No matter how robust your organization's security stack is, vulnerabilities to intrusions still exist. Unmanaged cyberthreats can compromise your organization’s ability to perform its mission by putting critical assets, data, and services at risk. As more and more organizations move toward the cloud, keeping track of where sensitive data resides becomes increasingly difficult putting increasing pressure on data security teams. Recent events in healthcare IT show that a zero-trust security strategy is the only way to prevent successful security breaches and ensure no threat or vulnerability to the continuity of care model. In this session, health system security leaders discuss how to: 

Manage critical privacy and security issues healthcare organizations face 

Establish and optimize information security and privacy operations to be better prepared to address current — and future — IT risks 

Transitioning and securing data methods and devices – IoMT, IoT 

Data protection and tokenization 

Getting clear, readable data out of the healthcare environment

Mauricio Angee, AVP, Chief Information Security Officer, University of Miami Health System

Melissa Lawlor, CISSP, Director, IT Security GRC, Hackensack Meridian Health

Michael Ebert, Partner, Guidehouse

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: Keynote Panel - Inclusive Innovation - Optimizing Digital Health for the Disabled and Neurodiverse

Originally Published: Apr 7, 2022

Mistakes abound in digital innovation that could have been avoided with the inclusion of more diversity, with respect to gender, age, race, nationality, ethnicity, sexual orientation, socioeconomic status, and disability. The digital divide continues to result in the inequitable device and internet access — especially for people with disabilities. There is a strong moral imperative to inclusive innovation—we, as a society, are better off when everyone can take part in it and our societal developments must take place in a way that reflects that belief. People with disabilities have been historically removed from the site of conversations. This has led to a technological frontier that has been largely absent of the voices, insights, and experiences of people with disabilities. However, in addition to the humanitarian necessity behind inclusive innovation, serving the needs of the disabled also makes sound financial sense. People with disabilities often have complex medical and healthcare access needs for which telehealth is particularly well-suited, especially in the management of chronic diseases.

• Define the imperative for inclusive innovation in digital health
• Review who benefits and is left out of equal access to outcomes when an organization is not offering the best in class accessible options
• Member engagement requirements in a digital world - what needs to be included and addressed in moving healthcare to more digital engagement
• How to offer accessible format options for statements and billing to improve revenue and outcomes

Brooke Ellison, PhD, Associate Professor, Stony Brook University

Valerie Mondelli, EVP and Chief Commercial Officer, RevSpring

Dr. Kimberly Noel, MD, MPH, Medical Director, 23andMe

Jan Smith Reed, Director, US Healthcare, T-Base Communications

Shahid Shah, Publisher and Chief Editor, Medigy.com

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: Welcome & Keynote - Combating Health Inequities and Improving Care for Patients with Disabilities - A Vision for a Digitally Enabled Inclusive Healthcare System

Originally Published: Apr 7, 2022

YouTube Video: https://youtu.be/brw1cQA2b5w 

Dr. Poullos is a native of Stockton, California. He attended Santa Clara University, then received his M.D. degree at the University of Texas Medical School at Houston. He did an Internal Medicine residency at the University of California-San Francisco, finishing in 2002. He stayed at UCSF as a Gastroenterology fellow but, after a spinal cord injury, he decided to retrain in Radiology. He did his Radiology residency at Stanford University, where he also completed a fellowship In Body Imaging in 2009. Dr. Poullos is now faculty in both the departments of Radiology, Gastroenterology, and Hepatology. He is the Founder and Executive Director of the Stanford Medicine Abilities Coalition, which he founded in 2018. He currently serves on the Stanford School of Medicine Faculty Senate and the School of Medicine Diversity Cabinet. He also has a strong interest in medical education and enjoys the opportunity to teach medical students, residents, and fellows. HealthIMPACT is honored to have him join us to discuss: 

• Stanford Medicine Alliance for Disability Inclusion and Equity work and how it has shaped Stanford’s policies around people with disabilities 
• How organizations can combat inequity by better meeting patients where they are and the importance of inclusive innovation when conducting a structural assessment of your institution’s readiness for doctors and patients with disabilities 
• Healthcare digital transformation and combatting the unintended consequences of digitization 
• Physician burnout, mindfulness, and how organizations can truly support clinician mental health 
• A vision for a digitally enabled inclusive healthcare system

Peter Poullos, MD, Founder and Director, Stanford Medicine Alliance for Disability Inclusion and Equity

Shahid Shah, Publisher and Chief Editor, Medigy.com

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: Workforce Reimagined: A Flexible Approach to Nurse Staffing and Creating a Resilient Workforce

Originally Published: Apr 7, 2022

YouTube Video: https://youtu.be/iUvBGmJvAQM

Despite current circumstances, there are practical solutions to alleviating the challenges caused by the nursing shortage. By shifting the healthcare labor paradigm with efficient, on-demand models, health systems can meet caregivers where they are and tap into the overlooked talent surplus that is currently on the sidelines. Join this session to learn about: 

• The models that enable you to tap into a latent supply of healthcare professionals
• Strategies to improve the work environment and give healthcare professionals the work-life balance they are seeking
• How to minimize the challenges of onerous onboarding, credentialing, and training processes to speed up access to work

You’ll hear industry experts discuss the proven benefits of offering flexible work, how technology can help drive your strategy, and where talent marketplaces should fit in your multipronged approach to staffing. With this knowledge, you’ll learn how to create a more resilient workforce that’s ready for anything.

Will Patterson, CEO, CareRev

Mark Smith, Vice President, Workforce Strategy & Analytics, Providence

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: Banishing Burnout with Best in Class Technologies - Empowering the Hybrid Healthcare Workforce 

Originally Published: April 7th, 2022

YouTube Video: https://youtu.be/ept_VXPj5Cg

Exhausted and overwhelmed clinicians are reaching a breaking point as the COVID-19 pandemic enters another phase. Technology developed to improve treatments and clinical data collection has become an additional burden to bear. Technology must align with clinical workflow – not the other way around. Information overload is contributing to the burnout of exhausted clinicians already overtaxed by the ongoing COVID-19 epidemic. Examine solutions to address clinician burnout and among those that have been implemented: 

• What are the key drivers of burnout and how have they changed 
• How health systems can lessen the administrative burden to give caregivers more time to spend with their patients 
• What technologies truly decrease burnout and improve job satisfaction

Jonathan Ripp, MD, MPH, Chief Wellness Officer, Icahn School of Medicine at Mount Sinai

Vivian Pender, MD, President, American Psychiatric Association

Anthony Giordano, VP, Growth Marketing, Sermo

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: Opening Remarks & Keynote CIO Perspectives - Accelerate Your Hybrid Workforce: Empowering Productive, Secure, and Happy Hybrid Teams 

Originally Published: Apr 7, 2022

YouTube Video:  https://youtu.be/dtpReCcuVSA

The transition to a hybrid workplace for many healthcare teams, like so many shifts in practice, presents both tremendous risk and opportunity. For burned-out and overloaded healthcare professionals, remote work can either be the last straw that makes them feel disconnected from their teams and purpose or a welcome way to better connect with patients and colleagues while improving work-life balance. In this session, we will discuss how a hybrid workforce model can solve staffing shortages, improve employee retention, and increase performance and productivity. 

• Define tools and strategies for increasing employee engagement and satisfaction in a remote and hybrid workplace 
• Identify security risks faced by remote and hybrid teams and discuss comprehensive, user-friendly solutions
• Creating a stronger culture to retain technical and clinical staff
• Identify key workflows for stellar hybrid HealthIT Teams
   

Michelle Stansbury, VP of IT Innovation, Houston Methodist

Katherine McNeill, Sr Director of Program Management, Office of the CIO Information Services and Technology, Jefferson Health

Michael Ames, Sr. Director, Healthcare & Life Sciences SADA

Shahid Shah, Publisher and Chief Editor, Medigy.com

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: The Future of Interoperability: Healthcare Interoperability 2.0

Originally  Published: Nov 15, 2021

YouTube Video:  https://www.youtube.com/watch?v=pAmxJnUrbPA

Hospitals have been focused on interoperability since the introduction of HL7. However, while technologies, requirements, and regulations have changed, many healthcare leaders persist in thinking of interoperability in an outdated way. The legacy definition of interoperability focuses on getting internal systems to share data well, but today’s interoperability is more than a 30-year improvement on connecting labs to an EHR, all exchanges which happened within the same organization. Interoperability 2.0 focuses on releasing and unlocking hospital and health system data to connect and share it with individuals, programs, and organizations outside of the boundary of your organization. What is possible when you extend the boundaries of interoperability?

• What Interoperability 2.0 means for your organization
• Tools for successful implementation
• Discuss Google’s Healthcare Data Engine

Michael Ames, Sr. Director, Healthcare & Life Sciences, SADA

Amy Waldron, Director of Industry Strategy, Google Cloud Healthcare & Life Sciences

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

HealthIMPACT Live Presents: A Roadmap for Driving Intelligent Automation at Scale in Healthcare

Originally Published: Nov 15, 2021

YouTube Video: https://www.youtube.com/watch?v=wV10pBjgBIc

Driven by both the pandemic and urgency for transformation, many healthcare organizations have successfully embarked on automation but have been stymied in expanding beyond the initial use case. What issues arise with scaling new technology? How can an organization extend the benefits of automation across the entire enterprise? Attend this fireside chat with Dr. Yan Chow and Frank Kelly as they share their experiences and lessons learned for successfully scaling new technologies like automation across a large enterprise. Hear about the risks, challenges, and benefits healthcare organizations will encounter and how you can understand and address them to achieve better patient experiences, happier employees, improved productivity, and overall cost savings.

Takeaways include:

• Benefits intelligent automation can bring
• Challenges with implementation at scale and how to overcome them
• Key lessons based on real-world experience

Yan Chow, MD, MBA, Global Healthcare Leader, Automation Anywhere

Frank Kelly, Vice President, Transformation Architecture, Automation Anywhere

Shahid Shah, Publisher and Chief Editor, Medigy.com, Moderator

Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.

Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.

Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.